Emergency Communications Skip to Footer Official websites use .gov .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS lock ) or means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. 911 Disability Indicator Registration Form The form enables a special code to appear on the 911 call takers screen which alerts the call taker that a person residing at that address may require special assistance during an emergency. Emergency Health Profile With a registered profile, the 911 Call Center can provide an individual’s vital medical information to first responders automatically. Guidelines for Calling 911 Examples of when to call 911. Cambridge Business Emergency Contacts Registration Form CodeRED Online Registration Portal 911 Disability Indicator Form Cambridge Alert Network 988 Suicide & Crisis Lifeline CodeRED Opt-Out Form Towed Vehicle Lookup 911 Clinician Mental Health Resource The Emergency Communications Department operates the City’s Combined Emergency Communications and 911 Center (ECC) located at the Robert W. Healy Public Safety Facility. The Center receives over 50,000 911 and other emergency calls and alarms annually and manages the coordinated dispatch of police, fire, emergency medical service (EMS) and other resources. ECC staff also handles over 165,000 non-emergency calls annually regarding quality-of-life issues related to noise, traffic, lost property and after-hours City information. Emergency Telecommunication Dispatcher Preparation Guide National Telecommunicators Week April 14-20. Join Us in Thanking Our Dispatchers Contacts PHONE: 617-349-6911 Email Us 125 Sixth St. Cambridge, MA 02142 How can we help? Please provide as much detail below as possible so City staff can respond to your inquiry: Description: Name: Email: As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper. Read our complete privacy statement Service Requests Enter a service request via SeeClickFix for things like missed trash pickups, potholes, etc., click here Close