Batra Hospital
Source: https://www.batrahospitaldelhi.org/patient-roles-responsibilities
Archived: 2026-04-23 17:14
Batra Hospital
Patient Roles & Responsibilities
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Patient Roles & Responsibilities
PATIENT & FAMILY RIGHTS
To receive high quality care appropriate to the Patient's needs and consistent with the scope of the hospital.
To receive considerate care regardless of race, gender, ethnicity, religious beliefs or age.
To know the name of the Physician who has the primary responsibility for coordinating care.
To receive information about the illness, treatment and prognosis and to have any questions answered.
As and when appropriate, to be educated about the medication, potential side effects of medication, diet & nutrition, food-during interactions, immunizations, organ donation, prevention and other aspects of the disease process, including unanticipated outcome.
To be provided with personal dignity, privacy and confidentiality during examination or treatment.
To have protection from physical abuse or neglect.
To be able to lodge a complaint and be made aware of the process of redressal.
To receive counselling regarding the estimated cost of treatment and payment schedule at the time of admission, as well as subsequently.
Patient has right to access his or her Medical Records.
The Patient is assured of the confidentiality of medical records and has the opportunity to approve or refuse the release of such information.
The Patient can refuse a recommended treatment to the extent permitted by law, and be informed about the medical consequences of the refusal.
To give informed consent before transfusion of blood and blood products, anaesthesia, surgery, initiation of any research protocol and any other invasive/High risk procedures/treatment.
To have information on plan of care, progress and information on their health care needs.
The Patient can request a second opinion about the diagnosis or treatment plan.
In case a transfer to another facility is required, to be provided complete explanation including alternatives to the transfer.
To be informed and be asked if the Patient wishes to participate in medical research when it is being conducted at the hospital.
To be informed and educated about the proposed care including risks, alternatives, benefits and possible complications.
To be informed and educated about the expected results.
To educate and involve the patient and the family while preparing and modifying Care Plan in order to make an informed decision in the care planning and delivery process.
To educate and explain the patient and family about any change in patient's condition in a timely manner.
To have respect for any special preferences, cultural and spiritual needs.
To facilitate the patient to determine what Information regarding their care would be provided to self and family.
PATIENT’S RESPONSIBILITIES
To provide complete and accurate information including full name, address, telephone number, date of birth, insurance details, and employer details whenever necessary.
To provide accurate and complete information concerning present complaints, past medical history, hospitalizations, medications and other matters relating to the Patient's health.
To follow the treatment plan advised by the Physician, including the instructions of nurses and other health professionals as they carry out the Physician's orders.
To treat hospital staff and other Patients with dignity and respect and not to conduct any activity that will disrupt the work of the hospital.
To be respectful of the privacy of others and the property of the hospital.
Not allowed to bring alcohol, unauthorised drugs or weapons into the hospital, ever.
To respect that the hospital is a non-smoking zone.
To follow visiting hours of the hospital.
Leave valuables at home and bring only those items necessary during hospital stay.
Assure that the financial obligations of Patient's care are fulfilled as per the hospital policy.
The patients are responsible for their own actions should they refuse treatment or their Physician's advice.
Any suggestion/Complaint, please contact Grievance Cell on Mob: 9625664166
Book Appointment
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Patient Roles & Responsibilities
Home
Patient Roles & Responsibilities
PATIENT & FAMILY RIGHTS
To receive high quality care appropriate to the Patient's needs and consistent with the scope of the hospital.
To receive considerate care regardless of race, gender, ethnicity, religious beliefs or age.
To know the name of the Physician who has the primary responsibility for coordinating care.
To receive information about the illness, treatment and prognosis and to have any questions answered.
As and when appropriate, to be educated about the medication, potential side effects of medication, diet & nutrition, food-during interactions, immunizations, organ donation, prevention and other aspects of the disease process, including unanticipated outcome.
To be provided with personal dignity, privacy and confidentiality during examination or treatment.
To have protection from physical abuse or neglect.
To be able to lodge a complaint and be made aware of the process of redressal.
To receive counselling regarding the estimated cost of treatment and payment schedule at the time of admission, as well as subsequently.
Patient has right to access his or her Medical Records.
The Patient is assured of the confidentiality of medical records and has the opportunity to approve or refuse the release of such information.
The Patient can refuse a recommended treatment to the extent permitted by law, and be informed about the medical consequences of the refusal.
To give informed consent before transfusion of blood and blood products, anaesthesia, surgery, initiation of any research protocol and any other invasive/High risk procedures/treatment.
To have information on plan of care, progress and information on their health care needs.
The Patient can request a second opinion about the diagnosis or treatment plan.
In case a transfer to another facility is required, to be provided complete explanation including alternatives to the transfer.
To be informed and be asked if the Patient wishes to participate in medical research when it is being conducted at the hospital.
To be informed and educated about the proposed care including risks, alternatives, benefits and possible complications.
To be informed and educated about the expected results.
To educate and involve the patient and the family while preparing and modifying Care Plan in order to make an informed decision in the care planning and delivery process.
To educate and explain the patient and family about any change in patient's condition in a timely manner.
To have respect for any special preferences, cultural and spiritual needs.
To facilitate the patient to determine what Information regarding their care would be provided to self and family.
PATIENT’S RESPONSIBILITIES
To provide complete and accurate information including full name, address, telephone number, date of birth, insurance details, and employer details whenever necessary.
To provide accurate and complete information concerning present complaints, past medical history, hospitalizations, medications and other matters relating to the Patient's health.
To follow the treatment plan advised by the Physician, including the instructions of nurses and other health professionals as they carry out the Physician's orders.
To treat hospital staff and other Patients with dignity and respect and not to conduct any activity that will disrupt the work of the hospital.
To be respectful of the privacy of others and the property of the hospital.
Not allowed to bring alcohol, unauthorised drugs or weapons into the hospital, ever.
To respect that the hospital is a non-smoking zone.
To follow visiting hours of the hospital.
Leave valuables at home and bring only those items necessary during hospital stay.
Assure that the financial obligations of Patient's care are fulfilled as per the hospital policy.
The patients are responsible for their own actions should they refuse treatment or their Physician's advice.
Any suggestion/Complaint, please contact Grievance Cell on Mob: 9625664166
Book Appointment
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