Home | SPSO
Source: https://www.spso.org.uk
Archived: 2026-04-23 14:58
Home | SPSO
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The Scottish Public Services Ombudsman (SPSO) covers three functions. Please select which of our services you need below.
Scottish Public Services Ombudsman
The SPSO is the final stage for complaints about public service organisations in Scotland.
Follow the link below if
you would like to find out more about making a complaint
you want to submit a complaint online
you are a looking for information relating to complaints handling standards or require guidance or support as a public service organisation
you are looking for corporate information about our organisation.
Access
the SPSO
website
Scottish Welfare Fund Independent Review
We carry out independent reviews of decisions that councils make on community care and crisis grant applications.
Follow the link below if
you would like to ask us for a review of a council decision about a community care grant or a crisis grant application
you would like to find out more about the review process
you are an adviser helping an applicant who is unsatisfied with a council’s decision.
Access
the SWF
website
Independent National Whistleblowing Officer
The Independent National Whistleblowing Officer (INWO) is the final stage of the process for NHS workers raising concerns about the health services they deliver in Scotland.
Follow the link below if
you would like to find out more about raising a whistleblowing concern
you want to submit a whistleblowing complaint online
you are looking for information about the National Whistleblowing Standards or require guidance or support as an NHS organisation.
Access
the INWO
website
Please be aware that the Scottish Public Services Ombudsman operates only through the following official websites
https://www.spso.org.uk/spso
https://swf.spso.org.uk/
https://inwo.spso.org.uk/
Skip to main content
This website uses cookies
Some cookies are essential to make our website work. To help us improve, we'd like to set other cookies to show us how our website is being used.
Before deciding
View cookies
.
You have accepted cookies You can
change your cookie settings
at any time.
You have rejected cookies
You can
change your cookie settings
at any time.
The Scottish Public Services Ombudsman (SPSO) covers three functions. Please select which of our services you need below.
Scottish Public Services Ombudsman
The SPSO is the final stage for complaints about public service organisations in Scotland.
Follow the link below if
you would like to find out more about making a complaint
you want to submit a complaint online
you are a looking for information relating to complaints handling standards or require guidance or support as a public service organisation
you are looking for corporate information about our organisation.
Access
the SPSO
website
Scottish Welfare Fund Independent Review
We carry out independent reviews of decisions that councils make on community care and crisis grant applications.
Follow the link below if
you would like to ask us for a review of a council decision about a community care grant or a crisis grant application
you would like to find out more about the review process
you are an adviser helping an applicant who is unsatisfied with a council’s decision.
Access
the SWF
website
Independent National Whistleblowing Officer
The Independent National Whistleblowing Officer (INWO) is the final stage of the process for NHS workers raising concerns about the health services they deliver in Scotland.
Follow the link below if
you would like to find out more about raising a whistleblowing concern
you want to submit a whistleblowing complaint online
you are looking for information about the National Whistleblowing Standards or require guidance or support as an NHS organisation.
Access
the INWO
website
Please be aware that the Scottish Public Services Ombudsman operates only through the following official websites
https://www.spso.org.uk/spso
https://swf.spso.org.uk/
https://inwo.spso.org.uk/