EReporting | NSW Health Pathology
Source: https://pathology.health.nsw.gov.au/services/healthcare-professionals/results/ereporting
Archived: 2026-04-23 17:15
EReporting | NSW Health Pathology
A NSW Government website
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A NSW Government website
Quick links
Find a collection centre
Payments
We accept all referrals
Contact us
Home
Services
Healthcare Professionals
Results
New electronic reporting system going live for HNE in mid-2026
NSW Health Pathology is changing the way we send pathology reports to our customers
Services
Clinical Pathology
Anatomical Pathology
Chemical Pathology
Haematology
Immunology
Microbiology
Pre and Post-Analytics
Transfusion
Public Health Pathology
Genomics
Rare Diseases
Cancer Genomics
Pathogen Genomics
State-wide Sequencing Service
Point of Care Testing
Forensic Medicine
Non-Coronial Autopsy Service
Forensic & Environmental Toxicology
Forensic Toxicology
Environmental Microbiology & Toxicology
Criminalistics
Forensic Biology & DNA Analysis
Illicit Drugs Analysis
Chemical Criminalistics
Perinatal Postmortem
Information For Families
Information For Clinicians & Referrers
Biobanking
For Healthcare Professionals
Research
On this page
Information for GPs, specialists and clinicians who get pathology reports from our Hunter New England labs
What’s changing for you
eReporting FAQs
Information for GPs, specialists and clinicians who get pathology reports from our Hunter New England labs
We need your help
to make sure we can continue to send you your patients’ pathology reports correctly and securely once our new eReporting system goes live in the Hunter New England region in late May 2026.
You can do this by making sure your practice and provider details are up-to-date in the
HealthLink Online Directory.
Please ensure all your current providers are added with their Medicare Provider Numbers, and any doctors who no longer work at your practice are removed.
You can make these updates online by
signing into the HealthLink Online Directory
with your username and password. If you don’t have log in details, call HealthLink on 1300 145 465 (Option 1).
Step-by-step instructions to help you are in the
Provider Directory Quick Start Guide
(PDF) (see page 6 for updating details and page 9 for adding providers).
If you’re not able to update online, you can send your updated practice and provider details to the HealthLink registration team at
[email protected]
and they will update your records for you.
If you need assistance to update your details, please contact us at
[email protected]
and we will make a time to walk you through the process over the phone.
If your practice currently receives pathology reports by fax and would like to transition to electronic delivery, you can
register for a HealthLink account via their website
or contact our Business Development team for assistance at
[email protected]
If you're a patient following up test results, please contact your referring doctor.
About eReporting
eReporting is our electronic pathology reporting system designed to deliver test results directly into your Practice Management Software (PMS).
This initiative is part of the
Single Digital Patient Record (SDPR)
program
,
which will provide a secure, holistic and integrated view of the care patients receive across the NSW public health system.
Our aim is to improve patient care, reduce administrative burden and ensure secure, timely access to pathology results.
We will start the rollout of eReporting in mid 2026 for our customers in the Hunter and New England region. We will continue to roll out it out across NSW from 2026 - 2028.
What’s changing for you
We’ve gathered feedback from our GP and specialist customers to improve report formats, so they meet clinical needs.
We tested the new look reports with users and received positive feedback.
Download our information sheet
Need help?
You can find answers to many questions in our FAQs. If you have any other questions or would like more information about what this means for you, please contact our team at
[email protected]
.
ㅤ
eReporting FAQs
Download our frequently asked questions
eReporting FAQs
Download our frequently asked questions
eReporting is NSW Health Pathology’s new electronic pathology reporting solution. It delivers public pathology test results directly into your Practice Management Software (PMS), streamlining workflows and improving patient care.
This new eReporting system aligns with the
NSW Health Single Digital Patient Record (SDPR)
program for secure, holistic and integrated view of the care patients receive across the NSW public health system.
Our goal is to:
provide timely and complete information for timely clinical decision-making.
reduce administrative burden for practices.
improve confidentiality by reducing reliance on fax, email, and paper.
ensure accurate record-keeping and lower operational costs.
Reporting brings a host of advantages to your practice:
Faster, reliable results
Clinicians receive timely, consistent clinical information—making it easier to track patient progress and get urgent results fast.
Streamlined workflows
Automated delivery of pathology results directly into your Practice Management Software (PMS) reduces manual handling and the risk of lost documents.
Enhanced patient care
With complete and up-to-date information at your fingertips, you can make more informed decisions and provide better care.
Cost and environmental savings
Say goodbye to paper clutter! eReporting helps your practice save on printing costs and supports environmental sustainability by reducing paper use.
Supports Accreditation
Electronic results offer additional security and meets accreditation confidentiality requirements.
Experience a smarter, more efficient way to manage pathology results—so you can focus on what matters most: your patient.
The rollout starts mid 2026 for our customers in the Hunter and New England region and will progressively expand across NSW until 2028.
We may contact you before go-live to test your practice’s readiness to receive electronic reporting via your practice management software (PMS) ahead of the go live date. To do this, practices will receive test pathology reports in your PMS and will be asked to confirm:
you received the pathology report in your PMS.
the pathology report format matches the sample PDF we provided.
Then we know you’re ready to go.
Our new pathology reports will look different to what you have received in the past. They will:
clearly show pending and urgent results.
display the last two test results for comparison.
be concise, printable PDFs aligned with Royal College Pathologists Australia’s (RCPA) Standardised pathology Informatics in Australia (SPIA) guidelines.
use standardised layouts for ease of comprehension.
If you currently receive your pathology reports by fax and your practice is
not
registered to receive electronic results, we will continue to send your results by fax once the new system goes live.
We strongly encourage you to take this opportunity to benefit from our electronic reports. To find out how to register, visit our
HealthLink page
or contact our team at
[email protected]
for more information.
If your practice is already registered for electronic pathology results with a HealthLink EDI but have previously opted to receive them by fax as the default, you will be transitioned to electronic results only once we go live. Our eReporting system only allows one delivery method per practice with electronic being the default preferred method. If you’d like to discuss this with our team, please reach out to us at
[email protected]
.
If your practice receives a pathology report from one of our laboratories in the Hunter New England region, you are included in this new eReporting roll out.
Sometimes, our larger or more specialised labs - like the John Hunter Hospital laboratory - test patient samples when a case is complex. We send your patient’s sample to these labs to make sure you get the best possible results to inform your clinical decision making.
Our team is here to help make this transition smooth and avoid any disruption for you and your patients.
Contact our team via
[email protected]
or call us on 0460 019 937.
-->
Connect with us
NSW Health Pathology acknowledges the Traditional Custodians of the land across NSW whose cultures and customs have nurtured and continue to nurture this land. We would like to pay our respects to the Elders past, present and emerging, for they hold the memories, the traditions, the culture and hopes of Aboriginal and Torres Strait Islander peoples across the state.
Aboriginal Workforce Development
Closing the Gap
NSW Health Pathology acknowledges the Traditional Custodians of the land across NSW whose cultures and customs have nurtured and continue to nurture this land. We would like to pay our respects to the Elders past, present and emerging, for they hold the memories, the traditions, the culture and hopes of Aboriginal and Torres Strait Islander peoples across the state.
Aboriginal Workforce Development
Closing the Gap
Skip to content
A NSW Government website
Find a collection centre
We accept all referrals
Payments
Contact us
A NSW Government website
Quick links
Find a collection centre
Payments
We accept all referrals
Contact us
Home
Services
Healthcare Professionals
Results
New electronic reporting system going live for HNE in mid-2026
NSW Health Pathology is changing the way we send pathology reports to our customers
Services
Clinical Pathology
Anatomical Pathology
Chemical Pathology
Haematology
Immunology
Microbiology
Pre and Post-Analytics
Transfusion
Public Health Pathology
Genomics
Rare Diseases
Cancer Genomics
Pathogen Genomics
State-wide Sequencing Service
Point of Care Testing
Forensic Medicine
Non-Coronial Autopsy Service
Forensic & Environmental Toxicology
Forensic Toxicology
Environmental Microbiology & Toxicology
Criminalistics
Forensic Biology & DNA Analysis
Illicit Drugs Analysis
Chemical Criminalistics
Perinatal Postmortem
Information For Families
Information For Clinicians & Referrers
Biobanking
For Healthcare Professionals
Research
On this page
Information for GPs, specialists and clinicians who get pathology reports from our Hunter New England labs
What’s changing for you
eReporting FAQs
Information for GPs, specialists and clinicians who get pathology reports from our Hunter New England labs
We need your help
to make sure we can continue to send you your patients’ pathology reports correctly and securely once our new eReporting system goes live in the Hunter New England region in late May 2026.
You can do this by making sure your practice and provider details are up-to-date in the
HealthLink Online Directory.
Please ensure all your current providers are added with their Medicare Provider Numbers, and any doctors who no longer work at your practice are removed.
You can make these updates online by
signing into the HealthLink Online Directory
with your username and password. If you don’t have log in details, call HealthLink on 1300 145 465 (Option 1).
Step-by-step instructions to help you are in the
Provider Directory Quick Start Guide
(PDF) (see page 6 for updating details and page 9 for adding providers).
If you’re not able to update online, you can send your updated practice and provider details to the HealthLink registration team at
[email protected]
and they will update your records for you.
If you need assistance to update your details, please contact us at
[email protected]
and we will make a time to walk you through the process over the phone.
If your practice currently receives pathology reports by fax and would like to transition to electronic delivery, you can
register for a HealthLink account via their website
or contact our Business Development team for assistance at
[email protected]
If you're a patient following up test results, please contact your referring doctor.
About eReporting
eReporting is our electronic pathology reporting system designed to deliver test results directly into your Practice Management Software (PMS).
This initiative is part of the
Single Digital Patient Record (SDPR)
program
,
which will provide a secure, holistic and integrated view of the care patients receive across the NSW public health system.
Our aim is to improve patient care, reduce administrative burden and ensure secure, timely access to pathology results.
We will start the rollout of eReporting in mid 2026 for our customers in the Hunter and New England region. We will continue to roll out it out across NSW from 2026 - 2028.
What’s changing for you
We’ve gathered feedback from our GP and specialist customers to improve report formats, so they meet clinical needs.
We tested the new look reports with users and received positive feedback.
Download our information sheet
Need help?
You can find answers to many questions in our FAQs. If you have any other questions or would like more information about what this means for you, please contact our team at
[email protected]
.
ㅤ
eReporting FAQs
Download our frequently asked questions
eReporting FAQs
Download our frequently asked questions
eReporting is NSW Health Pathology’s new electronic pathology reporting solution. It delivers public pathology test results directly into your Practice Management Software (PMS), streamlining workflows and improving patient care.
This new eReporting system aligns with the
NSW Health Single Digital Patient Record (SDPR)
program for secure, holistic and integrated view of the care patients receive across the NSW public health system.
Our goal is to:
provide timely and complete information for timely clinical decision-making.
reduce administrative burden for practices.
improve confidentiality by reducing reliance on fax, email, and paper.
ensure accurate record-keeping and lower operational costs.
Reporting brings a host of advantages to your practice:
Faster, reliable results
Clinicians receive timely, consistent clinical information—making it easier to track patient progress and get urgent results fast.
Streamlined workflows
Automated delivery of pathology results directly into your Practice Management Software (PMS) reduces manual handling and the risk of lost documents.
Enhanced patient care
With complete and up-to-date information at your fingertips, you can make more informed decisions and provide better care.
Cost and environmental savings
Say goodbye to paper clutter! eReporting helps your practice save on printing costs and supports environmental sustainability by reducing paper use.
Supports Accreditation
Electronic results offer additional security and meets accreditation confidentiality requirements.
Experience a smarter, more efficient way to manage pathology results—so you can focus on what matters most: your patient.
The rollout starts mid 2026 for our customers in the Hunter and New England region and will progressively expand across NSW until 2028.
We may contact you before go-live to test your practice’s readiness to receive electronic reporting via your practice management software (PMS) ahead of the go live date. To do this, practices will receive test pathology reports in your PMS and will be asked to confirm:
you received the pathology report in your PMS.
the pathology report format matches the sample PDF we provided.
Then we know you’re ready to go.
Our new pathology reports will look different to what you have received in the past. They will:
clearly show pending and urgent results.
display the last two test results for comparison.
be concise, printable PDFs aligned with Royal College Pathologists Australia’s (RCPA) Standardised pathology Informatics in Australia (SPIA) guidelines.
use standardised layouts for ease of comprehension.
If you currently receive your pathology reports by fax and your practice is
not
registered to receive electronic results, we will continue to send your results by fax once the new system goes live.
We strongly encourage you to take this opportunity to benefit from our electronic reports. To find out how to register, visit our
HealthLink page
or contact our team at
[email protected]
for more information.
If your practice is already registered for electronic pathology results with a HealthLink EDI but have previously opted to receive them by fax as the default, you will be transitioned to electronic results only once we go live. Our eReporting system only allows one delivery method per practice with electronic being the default preferred method. If you’d like to discuss this with our team, please reach out to us at
[email protected]
.
If your practice receives a pathology report from one of our laboratories in the Hunter New England region, you are included in this new eReporting roll out.
Sometimes, our larger or more specialised labs - like the John Hunter Hospital laboratory - test patient samples when a case is complex. We send your patient’s sample to these labs to make sure you get the best possible results to inform your clinical decision making.
Our team is here to help make this transition smooth and avoid any disruption for you and your patients.
Contact our team via
[email protected]
or call us on 0460 019 937.
-->
Connect with us
NSW Health Pathology acknowledges the Traditional Custodians of the land across NSW whose cultures and customs have nurtured and continue to nurture this land. We would like to pay our respects to the Elders past, present and emerging, for they hold the memories, the traditions, the culture and hopes of Aboriginal and Torres Strait Islander peoples across the state.
Aboriginal Workforce Development
Closing the Gap
NSW Health Pathology acknowledges the Traditional Custodians of the land across NSW whose cultures and customs have nurtured and continue to nurture this land. We would like to pay our respects to the Elders past, present and emerging, for they hold the memories, the traditions, the culture and hopes of Aboriginal and Torres Strait Islander peoples across the state.
Aboriginal Workforce Development
Closing the Gap
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