Patient Satisfaction and Concerns | Robert Wood Johnson University Hospital Somerset

Patient Satisfaction and Concerns | Robert Wood Johnson University Hospital Somerset
Satisfaction and Concerns
Patients & Visitors
Satisfaction and Concerns
Satisfaction and Concerns
Our Patient Experience Promise
RWJBarnabas Health's goal is to deliver high quality, compassionate, family-centered-care.
Our patients come first, and we are committed to ensuring each patient
experiences superior service.
Every one of our employees, no matter their title or job description, plays
a role in shaping and enhancing our patients' experiences. We expect all
of our staff to do what is in the best interest of our patients and their
families every day, in every moment.
At RWJBarnabas Health, we always have time for our patients and we work
together as a team to care for all aspects of their needs.
We are privileged that you have chosen RWJBarnabas Health for your health
and wellness needs and pledge to provide the highest quality of care in
an empathetic, kind and respectful manner.
To share your patient experience with us, or to recognize a team member
or department for providing exceptional service while you were with us,
please contact:
Robert Wood Johnson University Hospital – Somerset
For any questions or complaints, you may call our Patient Experience Department:
908-685-2430
.
In addition, Robert Wood Johnson University Hospital Somerset is accredited
by The Joint Commission. If any concern cannot be resolved by working
with one of our administrators, individuals are encouraged to contact
The Joint Commission by calling 1-800-994-6610 or by visiting
The Joint Commission Website
.
At
jointcommission.org
, using the “Report a Patient Safety Event” link in the “Action
Center” on the home page of the website.
By fax to 630-792-5636.
By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission,
One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.
Reports of patient safety events to The Joint Commission must include the
health care organization’s name, street address, city and state.
Our Quality
Testimonials
Appointments
The care was incredible. They all encouraged me and made me feel like I was their most important patient. They kept telling me, ‘We’re going to get through this,
Steve
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Since the surgery, I'm walking without pain. I'm walking without a limp and I was even able to dance with my son at his wedding.
Patients
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“I was beyond stressed – it’s hard to explain unless you go through it,” says Jean, age 63. “But that recommendation was the best one I’ve ever received in my life.”
Jean
Read More
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Watch Testimonial
Watch Testimonial
Watch Testimonial
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Apr 20, 2026
RWJUH Somerset Supports Somerville Emergency Services Center
Apr 9, 2026
Robert Wood Johnson University Hospital Somerset Designated as Psychiatric Emergency Screening Services Provider for Somerset County
Mar 24, 2026
RWJUH Somerset Redesignated as Magnet Hospital for Nursing Excellence
View All Events
Virtual Pregnancy and Breastfeeding Support Group
Apr 27, 2026
Preparation for Breastfeeding
May 8, 2026
Celiac and Gluten-Free Support Group
Apr 23, 2026
Make Time for Mammography: It’s A Pink Party! - RWJUH Somerset
Apr 24, 2026
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RWJ University Hospital Somerset
110 Rehill Avenue
Somerville
,
NJ
08876
USA
(908) 685-2200
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Hours
Monday-Saturday 8:00am-9:00pm
Sunday CLOSED
(908) 685-2200
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