Benefit Plans - Human Resources
Benefits Overview
Benefit Plans
Accident Plan
Cancer and Specified Disease
Critical Illness
Dental Insurance
Disability
Flexible Spending Accounts
Health Insurance
Life Insurance
Tricare Supplement
Retirement
Retirement Planning
Retirement Rates and Limit Details
Retiree Health Insurance
Vision Insurance
The UNC Legal Plan
Qualifying Life Events
Holidays and Leave
Holiday Schedule
Leave
Bereavement Leave
Bonus Leave
Community Service Leave
FMLA
Parental Leave
Personal Observance Leave
Sick Leave
Vacation Leave
Voluntary Shared Leave Program
Voluntary Shared Leave Requests
Leave Without Pay
Workers’ Compensation Supplemental Leave
Discounts and Perks
Work Life and Wellness
ComPsych Wellness Workshops
ComPsych Benefits
OSHR Wellness Webinars
Benefit Plans
Below you will find information on the benefit plans UNC Charlotte offers.
Accident
Cancer and Specified Disease
Critical Illness
Dental Insurance
Flexible Spending Accounts
Health Insurance
Life Insurance
Retirement
Vision Insurance
Additional Benefits
Two additional benefits are new to the 2026 plan year, including Lantern and the UNC Legal Plan. Learn more about each below.
Learn more about Lantern
Learn more about the UNC Legal Plan
EMPLOYEE BENEFITS LOGIN INFORMATION
eBenefits
You will need to log in to this platform to enroll/make changes to your elections for:
Health through the State Health Plan
Once you log in to the site, select “Get Started” on the home page and follow the prompts. After you make your choices, and they are displayed for you to review and print, you must scroll down to the bottom and click
“Save Changes”
or your choices will not be recorded.
Using a preferred browser (Chrome or Firefox), click the button below and enter your NinerNET credentials.
Log Into eBenefits
For additional assistance regarding the enrollment system please contact the eBenefits Service Center for Employees at 855-859-0966. Employees will be required to provide their employee ID number for security purposes.
UNC System Benefits (Empyrean)
You will go here to enroll in/make changes to your elections for:
Dental
Vision
Accident
Flexible Spending Accounts
UNC Life Insurance
UNC Voluntary Accidental Death & Dismemberment (AD&D)
UNC Supplemental Disability
Cancer and Specified Disease
Critical Illness
TRICARE Supplement coverage
UNC Legal Plans
Once you log in to the site, you will see a pending event (i.e., Open Enrollment). Click “Continue” and follow the prompts. After you make your enrollment choices, and they are displayed for you to review, you must scroll down and click “Submit My Elections.” One last pop-up message will appear and you must click
“Accept”
or your choices will not be recorded.
Log Into UNC System Benefits
For additional assistance regarding the enrollment system please contact the University of North Carolina Benefits Service Center For Employees at 833-UNC-1490 (833-862-1490). Employees will be required to provide their employee ID number for security purposes.
Please note:
UNC Charlotte data is sent daily to the UNC Benefits System (Empyrean). New hire records cannot be set up until after an employee’s start date. If new hires receive a single sign on (SSO) error, it may be a timing issue. Employees are advised to log in a few days after their hire date and notify the University of North Carolina Benefits Service Center for Employees at 833-UNC-1490 (833-862-1490) if they have any further login issues.
Resources
2025 Benefit Programs Summary Booklet
2025 UNC System Benefits Summary
2025 UNC System Benefit Rate Sheet
2025 UNC System Benefits Orientation Video
2025 NCFlex Enrollment Guide for University Employees
Additional resources can be found on the
Open Enrollment webpage
Benefit Plan Contacts
Insurance
Health
State Health Plan
: Administered by Aetna 833-690-1037
Aetna
883-690-1037 (Request an ID card, view claims, find a provider, for the Basic 70/30 or Enhanced 80/20 Plans)
Pharmacy:
CVS Caremark
/ 888-321-3124 (File a claim for prescription drugs, locate pharmacies within network, or learn about the Plan’s preferred prescription drugs)
NCFlex
Tricare Supplement
(800-638-2610)
Flexible Spending Accounts
(P&A Group 866-916-3475)
Health Care Flexible Spending Account
Dependent Day Care Flexible Spending Account
Accident Plan
(VOYA 1-877-464-5111)
Dental Insurance
(Metlife 855-676-9441)
Low Option Plan
High Option Plan
Vision
(EyeMed 1-866-248-1939)
Core
Basic Plan
Enhanced Plan
Critical Illness
(Allstate 866-232-1517)
Cancer
(Allstate 866-232-1517)
UNC System Benefits
Group Term Life Insurance
​Disability
Disability Income Plan of North Carolina
(NC State Treasurer 1-877-627-3287) – select the DIPNC Benefits Handbook
Short Term Disability
Extended Short Term Disability
Long Term Disability
Supplemental Disability Plans
UNC ORP Participants (The Standard 800-842-2733)
TSERS Members (Lincoln Financial 888-440-6118)
Other Benefits
College Savings
Reference
College Foundation of North Carolina
for plan details
To enroll, change, or stop contributions:
Reference
“Everything you Need to Create and Manage Your Accounts”
to obtain and complete a form to open a 529 Plan.
The Employer code for UNC Charlotte is 01117
Send the agreement form to the contact on the form
Provide the Benefits Office a copy (reference for
for methods to upload documentation)
Verify payroll deduction changes on your paycheck and notify the Benefits Office via HR Connect of any discrepancies
Education Benefits
Employee Assistance Program
UNC Charlotte Employee Assistance Program
ComPsych
– Guidance Resources (877-603-8259)
Long-Term Care Resources
State Employees Association of North Carolina
1-800-222-2758
State Employee Credit Union
(8605 University City Blvd Branch 704-549-5822)
Retirement
Mandatory Retirement Plans
Teachers State Employees Retirement System (TSERS)
UNC System Optional Retirement Program (ORP*)
TIAA:
Peter Kohn, financial consultant
704-988-1580
Peter.kohn@tiaa.org
General retirement counseling services
CAPTRUST
Judy Williamson, associate and retirement counselor, Consulting Research Group
919-870-6822 (ext. 10291)
Judy.Williamson@captrustadvisors.com
Supplemental Retirement Plans
NC Total Retirement (Prudential/Empower)
401k
457
Agent: Kristin Bryan, NC Plans Retirement Retirement Education Counselor 704-219-7290
Kristin.Bryan@empower.com
UNC System Plans (TIAA)
403(b)
457
– same agents for ORP plans*
The University of North Carolina Section 403(b) Plan Universal Availability Notices
2023 The University of North Carolina 403(b) Plan Universal Availability Notice
2024 The University of North Carolina 403(b) Plan Universal Availability Notice
2025 The University of North Carolina 403(b) Plan Universal Availability Notice
Social Security
my
Social Security
Have a question or need HR assistance?
UNC Charlotte now manages all HR questions and requests through
HR Connect
. Use the platform to submit a case, track progress in real time, and communicate securely with HR staff. Submit a case through
HR Connect
HR Connect