Canvas help - UIT Digital Learning - The University of Utah
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Canvas help
24/7 Canvas support (Instructure)
Does not support video services
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+1 844-527-0329
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Canvas live help chat
DLT Service Desk
Canvas/video services issues
Regular hours
7:30 a.m. - 7:00 p.m. Monday-Thursday
7:30 a.m. - 5:00 p.m. Fridays
Break hours
8:00 a.m. - 5:00 p.m. Monday-Friday
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classhelp@utah.edu
Frequently asked questions
To upload a video file to the My Media section of Canvas:
Open
My Media
in Canvas.
Select
My Media
from the Course Navigation.
Select
Add New.
Select
Media Upload.
Select
Media Upload
from the dropdown menu and select a video from your computer files to upload.
Edit
Media Information.
The
Name
field of the file is required; it will autofill with the original file name, but
you can edit it. The
Description
field and
Tag
field are optional.
Select
Save.
Access a demonstration here.
You can access Canvas through the the university’s
Campus Information Services (CIS)
portal or directly at
utah.instructure.com
. Visit
this orientation page
for more information on getting set up in Canvas.
To print a quiz in Canvas:
Open Quizzes
from your Course Navigation in Canvas.
Select the name of your quiz.
Select the
Preview
button in the top right-hand corner.
Using your browser’s print function, find and select
Need more help?
Visit the DLT Knowledge Base or instructor guides from Canvas by Instructure to search
for answers. If you want one-on-one help, we are available to meet with you to determine
which resources you need.
DLT Knowledge Base articles
Canvas Instructor Guides
Schedule Consultation
Course-building resources
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How to create a basic online course
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More online teaching resources
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Publishing your online course
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Recording and editing videos
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Online assignments
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Creating announcements