Contact Sift - Self-harm support services
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Contact Sift
Have a question for us or cannot find the information you’re looking for on our website? Check the resources below to help direct your enquiry to the relevant department, where our friendly team will be happy to help.
Please note that we are unable to offer emotional support for self-harm via our main Head Office phoneline – see below for our Listening Support Service opening hours and what to do if you are in crisis.
For Support
Speak to someone about self-harm via our Listening Services.
Get Help
For Information
Access free resources about how to deal with self-harm.
Get Information
How to Get Involved
Become a Volunteer, raise funds or make a donation and help us change the story around self-harm, together.
Get Involved
Looking for Emergency Support?
In Case of Emergency for Self-Harm
If you are currently in crisis, please call 999.
If you need support outside of our helpline opening hours,
please contact
Samaritans
on 116 123.
Our Services
We provide free, confidential, non-judgemental
Listening Services
Monday to Friday 6-9pm via phone, text and email, providing a safe space for you to discuss self-harm with trained volunteers.
Helpline
Call us on 0808 8008088. Available
Mondays & Thursdays, 6-9pm.
Text Support
Send us a text on 07537 432444. Available Monday to Friday 6-9pm
Email Us
Send us an email at
[email protected]
Peer & Group Support
If you have a question about 1:1
Peer Support
referrals, or would like to find out more about future
Group Support
sessions, please email us at
[email protected]
Our Resources
To access helpful self-harm support resources, for yourself or on behalf of someone you care for, please visit our
Get Information
page. You can also browse our
Frequently Asked Questions
, which covers a variety of common questions around self-harm.
Supporter & Fundraising Enquiries
To make a Donation or set up a fundraising activity, please visit our
JustGiving Page
. If you’d like to discuss your fundraising plans with us, have any questions or would like to request support with a fundraising event, please email us at
[email protected]
If you’d like to ask a question about
Leaving a Gift in Your Will
, please email us at
[email protected]
Volunteering Enquiries
If you’re interested in
volunteering with us
, for our Listening Services, to become a Trustee or to contribute your skills in other ways, please contact us via email at
[email protected]
Corporate Partnerships
For
corporate partnership
enquiries, please contact us via email at
[email protected]
or call our Bristol office on 0117 927 9600 to speak to a member of our administrative team.
Training & Research Enquiries
If you’d like to speak to our team about
Training
, or are interested in collaborating on a research project, please email us at
[email protected]
Media Enquiries
For media enquiries, please contact our Communications Manager:
[email protected]
Write to Us
If you wish to write to us, please send all correspondence to:
Sift
14 Upper Maudlin Street
Bristol
BS2 8DJ
"I have been met with nothing but kindness and warmth when contacting any of you." Philippa, Listening Support User
Understanding Self-Harm, Together
Listening support
Confidential spaces to talk about self-harm. Our Listening Services support people of all ages, genders and backgrounds.
Get Support
Peer support
Compassionate lived-experience support for self-harm. Our Peer Support service provides 1:1 support following a referral from a healthcare practitioner.
Training
Co-produced training to share skills and knowledge around self-harm. Suitable for educators, healthcare professionals, community groups and more.
FAQs
If you can’t find what you are looking for here, please don’t hesitate to get in touch with the team by emailing
[email protected]
or calling the office on 0117 927 9600. For questions about our services, leaving a gift in your Will or for any fundraising queries, please check our
FAQs page
See All FAQs