Contact Us | TurnKey GNU/Linux
You are here
Provide feedback and share your ideas
Those that have been following us on
the forums
know that we love receiving feedback from the community, are open to new ideas, and will help out when we can.
For ideas, feedback and suggestions the
General Forums
is probably the best place.
Technical assistance
If you are looking for help, please check the
Documentation
(it's a wiki so please also feel free to contribute) and/or use the website search (box in the top right of all website pages).
If you can't find what you are looking for, posting on the
Support Forum
is your best bet. You can see an overview of help options on the
Help page
Report a problem
For detailed information about troubleshooting and seeking support, please see the
Reporting problems and getting support - documentation page
If you have come across any bugs or issues, which are not mentioned in the community
documentation
, community
forums
, and not already an
existing bug
, please consider
reporting it as bug
(you will need to
for a free GitHub account).
Paid support
If you are a paying TurnKey customer (or within the Hub's free trial period), then as noted on the
Hub's pricing page
each plan is bundled with varying levels of support (click on a "Support" text link for details). Support response times are generally within one (Australian) work day. To access support, please perform one of the following:
Within the
TurnKey Hub
; click the "Support" link in the Hub's top bar (2nd from the left).
Within the
TurnKey Hub
; click the blue "chat" icon in the bottom right corner.
Email
support AT turnkeylinux.org
. If you are a TurnKey Hub customer, for the fastest possible turnaround on your support request please send the email from the address registered with your Hub account. If that is not possible, please ensure that you quote your Hub account email address within the support request.
AWS Marketplace customers:
Ideally
please register your instance/s with the Hub as per the documentation
. Otherwise at least include your AWS account email address and your AWS ID number within the support message.
Please note, if your support request relates to resources on a free plan (not including the initial free Hub trials), then please DO NOT contact support directly. Instead
open a new thread
in the
Support forum
(website user account required; if you don't have one,
registration is free
). You should expect a response within one week (usually much quicker; generally one work day or less). If you have troubles signing up and/or posting, then please
contact the webmaster
Contact the webmaster
If you have corrections or suggestions with the website, please email
webmaster at turnkeylinux.org
or report the issues on
GitHub
Partnership
If you're interested in becoming a
partner
, we'd like to
hear from you
. Alternatively email
jeremy at turnkeylinux.org
directly.
Mirrors
Interested in joining the elite league of superheros that are providing
fast TurnKey mirrors
across the world? Learn more on the
new mirror registration
page.
Head Community Honcho (and all around nice guy)
Jeremy Davis
Interview
GnuPG KeyID:
0x0C5CC21B
Fingerprint: 6EAF 8CC7 9E00 2BA5 CE5B 4580 6D0C A24B 0C5C C21B
Security Contact
Alon Swartz
Homepage
GnuPG KeyID:
0x1497B30C
Fingerprint: 4DDA B085 F876 5CD6 CCC7 BE43 C0F2 00B5 1497 B30C
Postal address
TurnKey Linux
Har Sinai St 24/1
Raanana 44307
Israel
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