Contact us · V&A We would love to hear from you, whether you have a question about our collection or comment about your visit to one of our museums. Your feedback helps to inform our decisions. If you’re looking for a specific V&A venue, start with our visit page or our visiting FAQs Cromwell Road London SW7 2RL Tel: +44 (0)20 7942 2000 Email: hello@vam.ac.uk Plan your visit Accessibility information Visiting FAQs Cambridge Heath Rd Bethnal Green London E2 9PA Tel: +44 (0)20 8983 5200 Email: young@vam.ac.uk Plan your visit Accessibility information Visiting FAQs Parkes Street Queen Elizabeth Olympic Park Hackney Wick London E20 3AX Tel: +44 (0)20 7942 2100 Email: storehouse@vam.ac.uk Plan your visit Accessibility information Visual story showing how to find us and what to expect 1 Riverside Esplanade Dundee DD1 4EZ Tel: +44 (0)1382 411 611 Email: info@vandadundee.org Plan your visit Accessibility information Wedgwood Drive Barlaston Stoke-on-Trent Staffordshire ST12 9ER Tel: +44 (0) 1782 282986 Email: wedgwood@vam.ac.uk Plan your visit Accessibility information Accessibility information is available for: V&A South Kensington Young V&A V&A East Storehouse Email: accessibility@vam.ac.uk Need to borrow a mobility aid or some ear defenders? Book using our accessibility aid form . Please book at least 24 hours in advance. You may find what you’re looking for on our visiting as a Member page . If not, contact us on: Tel: +44 (0)20 7942 2271 Email: membership@vam.ac.uk You may find what you’re looking for in our online shop FAQs . Or you can contact us on: Tel: +44 (0)20 7942 2000 Email: shop@vam.ac.uk Our Contact Centre is open 7 days a week from 10.00 – 17.00. We aim to respond to all email enquiries within 7 days. For anything urgent, call us on +44 (0)20 7942 2000 Looking after our visitors is our top priority, so we are eager to hear your feedback in person. Approach a staff member if you have any questions or comments. We hope to resolve any issues you have on the day of your visit. If we can’t resolve something immediately, we’ll record your feedback and a Visitor Experience Manager will follow up with you by phone or email within 14 days. Email: comments@vam.ac.uk V&A South Kensington Cromwell Road London SW7 2RL Young V&A Cambridge Heath Rd Bethnal Green London E2 9PA We aim to contact you within 21 days. If you aren’t satisfied with our response, let us know and a Senior Visitor Experience Manager will respond to you within 14 days. When a response isn't needed Due to the large volume of correspondence we get we can’t respond to every comment from visitors, but we read and record everything we receive. We use your comments to improve our processes, update our policies and reward our staff. Compliments about V&A staff and volunteers are shared internally, and comments or suggestions are forwarded to the relevant team or department. We promise to consider your feedback carefully, to respect your privacy, and to resolve any complaints to the best of our ability. We commit to being fair and impartial when investigating any issues that you raise and to use what we learn to help improve our visitor experience. You may want to read our privacy notice For collection or object-related queries, fill in our form or search 1.25 million objects Find an expert Got a question about the V&A collection or an object you own? Fill in our online form and we'll forward it on to the right people. Or email them directly: Art, Architecture, Photography and Design Email: aapd.enquiries@vam.ac.uk Asia Email: asia.enquiries@vam.ac.uk Ceramics and Glass Email: ceramicsandglass@vam.ac.uk Furniture and Woodwork Email: furniture@vam.ac.uk National Art Library Metalwork Email: metalwork@vam.ac.uk Middle East Email: asia.enquiries@vam.ac.uk Sculpture Email: s.enquiries@vam.ac.uk Textiles and Fashion Email: textilesandfashion@vam.ac.uk Theatre and Performance Email: theatreandperformance@vam.ac.uk The Rosalinde and Arthur Gilbert Collection Email: gilbertcollection@vam.ac.uk Wedgwood Email: wedgwood@vam.ac.uk Young V&A Collections Email: yvacollections@vam.ac.uk Collections Management Email: collectionsmanagement@vam.ac.uk The Collections Management department is responsible for the management of collections information and systems, collections related standards, policies and processes, and improved access to information about the collections. Conservation Email: conweb@vam.ac.uk The V&A Conservation department preserves, conserves, investigates and facilitates the display of the museum's collections. Find out about conservation at the V&A Tel: +44 (0)20 7942 2635 Email: loans_section@vam.ac.uk The Loans Section is responsible for the centralised management of the V&A’s active programme of loans to UK and international venues. For more information on how to borrow from the V&A collections, visit our loans page Please don't post or bring objects for donation. Email images and a description of your object to the relevant Collection department first, using the contact details provided. Find out about our study rooms at V&A South Kensington and off-site. Accessibility information for study rooms National Art Library You don't need to book an appointment to the National Art Library but please request items in advance of your visit. V&A Archive Visits to the V&A Archives are by appointment only, arranged over email. Prints and Drawings Study Room Email: aapd.enquiries@vam.ac.uk Visits to the Prints and Drawing Study Room are by appointment only, arranged over email. Individual visitors can request to view up to five objects. Group visitors can view up to ten objects. RIBA Architecture Study Room Tel: +44 (0)20 7307 3708 Email: drawingsandarchives@riba.org Visits to the RIBA Architecture Study Room are by appointment only, arranged over email or phone. Ceramics Study Room Email: ceramicsstudyroom@vam.ac.uk Visits to the Ceramics Study Room are by appointment only, arranged over email. Order an Object Find out about Order an Object and read our visiting tips for the service. Email: orderanobject@vam.ac.uk Tel: +44 (0)20 7942 2962 Email: vari@vam.ac.uk We’d like to hear about potential collaborations, studying with us, research affiliations and more. If your enquiry relates to a particular object type, contact the relevant collections department. We cannot undertake research on your behalf. Find out more about The V&A Research Institute (VARI) Tel: +44 (0)20 7942 2502 Email: press.office@vam.ac.uk For press releases and information about image and video press use, go to our Press page Email: vaimages@vam.ac.uk V&A Images license V&A copyright owned images. Send details of the images you want to use, along with information about your project. Email: marketing@vam.ac.uk If you would like to host a private event at the V&A, contact our corporate event team: Tel: +44 (0)20 7942 2888 Email: corporateevents@vam.ac.uk Learn more about venue hire at the V&A Development If your enquiry relates to the V&A's major gift and grants fundraising or corporate partnerships teams, contact our Development department: Tel: +44 (0)20 7942 2432 Email: development@vam.ac.uk Tel: +44 (0)20 7942 2937 Email: careers@vam.ac.uk This inbox is for applicants, candidates and recruitment based queries. Find out more information about working at the V&A and see our current vacancies Email: courses@vam.ac.uk See our V&A Academy FAQs or about the V&A Academy pages. V&A East is comprised of two V&A museum sites in Hackney, East London. V&A East Storehouse is open from May 2025. Email: storehouse@vam.ac.uk V&A East Museum opens in 2026. Email: east@vam.ac.uk