ESSIE IT Helpdesk - Engineering School of Sustainable Infrastructure & Environment
Welcome to the IT Helpdesk Resources Web Page. On this page you will find useful links to various UF IT services. If you need to submit a service request ticket, or there are any additional links you think would be helpful, let us know:
helpdesk@essie.ufl.edu
FACULTY, STAFF, OR STUDENT LINKS
ESSIE IT Support
How to submit a service request ticket:
Email
Send an email to:
helpdesk@essie.ufl.edu
Web
Login and Submit Here
Sharepoint Site
Commonly Used Faculty/Staff/Student Mailing Lists
UF Cloud Apps(Free to use software for students)
ESSIE Helpdesk Wiki (FAQs)
Administrative Account Use and Responsibilities Form
UF IT Support
How to submit a UFIT service request ticket
UFIT Help Portal
Zoom Video Conference
How to get SSL Cert
Approved Software (Fast Path Solutions)
Cisco VOIP Phones
VOIP Cisco Personal Phone Assistant
VOIP Cisco Unified Communications Self Care Portal
UF HPC Service Request Ticketing System
Email
Microsoft Exchange (e.g. Email/Calendars)
Spam Email Quarantine –
About
Microsoft Teams (Web Client)
Sign up For UF Dropbox
OneDrive
UF Domain Information
Qualtrics Survey Software –
About
Eduroam
VIVO
IT Alerts Dashboard
UF Computing Help Desk Wiki (FAQs)
Social Media Registration
Code42 CrashPlan
Code42 Website
UFIT Service Overview
CLAS Crashplan article
Console
How to restore files from Code42 CrashPlan
SensusAccess (Online accessibility converter)
SYSTEM ADMINISTRATOR LINKS
ESSIE
IT Inventory
IT Wiki
Dell Invoice Request
Nagios
ESSIE Website WordPress Login
UF
IT Wikis
COE
UF
Service Eligibility
TERMINALFOUR(t
Main Corporate Website
Login (Sandbox)
Red Hat Linux
Satellite (Management of On-Campus Registered Hosts)
v5.8
(Deprecated)
v6.6
Red Hat Customer Portal
Management of Off-Campus Registered Hosts
ISO Install Images
EPEL Channel (After adding, yum install epel-release -y –nogpgcheck)
Optional Channel (e.g. LibreOffice)
VMs
VM Web Management
UF Link Registration Agreement
This form gets your website listed here:
UF non *.ufl.edu domains
List of them
Registration
Microsoft Teams (Wed/Desktop Client Download)
Software Licensing Dashboard
Submit Software Order
UFAD Helpdesk Application
Exchange Admin Center
NET-IRT’s Incident Followup Form (Administrator View)
Networking Infrastructure
Subnet Manager Search
Address space reserved for network use:
/23,/24, /25, /26, /27, /28 reserve .1-5
/29 reserve .1
Network Monitoring System (NMS)
Device Registration (MAB)
API
UF Risk Management Portal
Endpoint Management (UFEM)
Main Website
IT Wiki
Print Server
\\tss-srv-print-2.ad.ufl.edu
Infoblox Grid Manager
Production Environment
Test Environment
VIVO
Application Source
Triple Inspector
Code42 CrashPlan
COE Wiki Page
Console
Crashplan Server Address:   clients.us2.crashplan.com (Port is 4287 if it asks)
How to restore files from Code42 CrashPlan
UF Ticketing System
Technician Client (TDNext)
my IT Service Catalog Administrative Database (SCAD)
Google Marketing Platform
Shibboth SP Registration
Enterprise IT Reporting