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UMGC Help Center
Find answers to questions about admission, course registration, graduation, and more.
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Learner Resolution Services:
Learn about UMGC's processes to
report and resolve issues
, including academic complaints, ADA compliance, and more.
Ways to Contact Support
By Chat
Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
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By Phone
Call
855-655-8682
for student services (Monday–Friday, 8 a.m.-8 p.m. ET).
Call
888-360-8682
for technical support (24/7).
By Email
Email the support team or submit documents using the
UMGC Help Center
Technical Support
Get answers to common technical support questions.
Technical Support
Password & MFA Help
Get information on resetting your password and signing up for multi-factor authentication (MFA).
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UMGC Departmental Directory
Department Name
Phone Number
Email Address
Accessibility Services
240-684-2287
accessibilityservices@umgc.edu
ADA Compliance
301-985-7930
adacompliance@umgc.edu
Admissions Services
800-888-8682
studentsfirst@umgc.edu
Archives (Including Donation Requests)
240-684-2020
library@umgc.edu
Arts Program
800-888-8682,
ext. 17937
arts@umgc.edu
Career Services
240-684-2720
careerservices@umgc.edu
Career Services Mentoring
240-684-2720
mentor@umgc.edu
Center for Security Studies
css@umgc.edu
Commencement Services
800-888-8682,
ext. 22225
commencement@umgc.edu
Corporate Learning Solutions for Employers
clsstaff@umgc.edu
Corporate Learning Solutions for Students
cls@umgc.edu
Customer Service
800-888-8682
studentsfirst@umgc.edu
Fair Practices Unit
800-888-8682,
ext. 17955
fairpractices@umgc.edu
Financial Aid
800-888-8682
finaid@umgc.edu
Financial Solutions Advisors
800-888-8682
financialsolutions@umgc.edu
First Term Experience and Tutoring Services
firsttermcourses@umgc.edu
for Exceptions to the Withdrawal Policy
800-888-8682,
ext. 2-2224
exception.request@umgc.edu
Foreign Languages
240-684-2830
languages@umgc.edu
Graduate Advising
800-888-8682
grad.advisor@umgc.edu
Graduate Education Programs
800-888-8682,
ext. 22400
Graduation Services
800-888-8682,
ext. 22299
graduationserv@umgc.edu
Human Resources
301-985-7950
hrjobs@umgc.edu
Learner Resolution and Judicial Affairs
800-888-8682,
ext. 22224
exception.request@umgc.edu
Legal Affairs
800-888-8682,
ext. 17080
legal-affairs@umgc.edu
Library Services
240-684-2020
library@umgc.edu
Maryland Public Information Act Designee
800-888-8682,
ext. 7080
legal-affairs@umgc.edu
Military Advising
877-275-8682
military.advisor@umgc.edu
Military Portals Team
240-684-2574
militaryportals@umgc.edu
National Test Center
ntc@umgc.edu
Office of Community Engagement & Opportunity
800-888-8682,
ext. 17940
President's Office
301-985-7077
president-office@umgc.edu
Prior Learning
priorlearning@umgc.edu
Registrar
800-888-8682,
ext. 2-2222
outgoingtranscripts@umgc.edu
Registrar's Office
800-888-8682
registrar@umgc.edu
Residency
800-888-8682,
ext. 22107
residency@umgc.edu
Response Emergency Assessment Crisis Team
800-888-8682,
ext. 2-2911
react@umgc.edu
Security
240-684-2911
security@umgc.edu
Stateside Military Operations
baseadvisor@umgc.edu
Student Account Collections
855-655-8682
collections@umgc.edu
Student Accounts
855-655-8682
studentaccounts@umgc.edu
Student Advising
800-888-8682
studentsfirst@umgc.edu
Student Advisory Council
stac@umgc.edu
Student Affairs
240-684-2899,
ext. 22899
studentaffairs@umgc.edu
Student Records
800-888-8682,
ext. 22244
studentrecords@umgc.edu
Technical Support
888-360-8682
The Effective Writing Center
writingcenter@umgc.edu
the Office of the Registrar
800-888-8682,
ext. 2-2222
registrar@umgc.edu
the Office of the Registrar
800-888-8682,
ext. 2-2222
studentrecords@umgc.edu
Third-Party Billing
800-888-8682
thirdparty@umgc.edu
Title IX Coordinator
800-888-8682,
ext. 17930
titleixcoordinator@umgc.edu
Transfer Advising
800-888-8682
cctransfer@umgc.edu
UMGC-TV
umgc-tv@umgc.edu
Undergraduate Advising
800-888-8682
undergrad.advisor@umgc.edu
Veterans Advising
800-939-8682
veteran.advisor@umgc.edu
Veterans Certification Office
800-888-8682,
ext. 22280
sava@umgc.edu
Veterans Resource Center
vrc@umgc.edu
VetSuccess on Campus
Virtual Labs
virtuallabsupport@umgc.edu
Workplace Learning
workplacelearning@umgc.edu
Browse By Topic
Advising and Registration Help
Get advice on selecting and registering for classes.
Applying for Admission Help
Learn more about applying to UMGC.
Billing Help
Get help paying your bill and managing your student account.
Financial Aid Help
Get help with financial aid at UMGC.
Help Getting Started for New Students
Learn about orientation for new students.
Military and Veterans Help
Find answers to top questions from military and veteran students at UMGC.
Online Classroom Help
Find resources to help you be successful in your online class.
Transcripts Help
Find out how to submit your transcripts to UMGC or get a copy of your UMGC transcripts.
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