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Home - NAPSA
We Support Adult Protective Services
Supporting APS across the country since 1989. A forum for sharing information, solving problems, and improving the quality of services for victims of elder and vulnerable adult mistreatment.
OUR MISSION
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NAPSA STOREFRONT
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Check out our Public Service Announcement we developed in 2022.
PSA
Events
Learn more about our Annual Conference, Financial Exploitation Summit, World Elder Abuse Awareness Day, webinars, and more.
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Get Help
Need help immediately? Don’t hesitate. Resources are available for you or someone you know.
Contact Local APS
MISSION
NAPSA’s mission is to strengthen the capacity of Adult Protective Services (APS) at the national, state, and local levels, to recognize, report, and respond to the needs of elders and adults with disabilities who are the victims of abuse, neglect, or exploitation, and to effectively and efficiently prevent such abuse whenever possible.
MORE ABOUT OUR MISSION AND CODE OF ETHICS
NAPSA ANNUAL CONFERENCE
The NAPSA Conference is the only national conference that focuses solely on Adult Protective Services (APS). Join us in November 2026 in Austin, Texas.
Registration is now open
Learn more about our biggest event
Financial Exploitation Prevention Summit
Join us on November 19, 2026 for NAPSA’s Financial Exploitation Prevention (FEP) Summit, organized by NAPSA’s Committee Against Financial Exploitation (CAFE)
. This event unites professionals from APS, researchers, bankers, law enforcement, investors, regulatory agencies, government, and other stakeholders dedicated to combating financial exploitation.
Discover more about the Financial Exploitation Summit
Getting to know
ADULT PROTECTIVE SERVICES
Did you know there are Adult Protective Services (APS) agencies all over the nation? More than likely, there is one near your community.
APS is a social services program that serves older adults and adults with disabilities who are in need of assistance. APS workers investigate cases of abuse, neglect or exploitation, working closely with a wide variety of allied professionals such as physicians, nurses, paramedics, firefighters and law enforcement officers.
If you have any issues, concerns or questions, it is always confidential and safe to
contact an APS office near you
Perhaps you are an APS professional looking for more connection, support, or training in your field. If so, you have come to the right place.
APS professionals are some of the most dedicated, compassionate people in today’s workforce. NAPSA is proud to support them through events, networking opportunities, relevant training, our robust research library, and many other educational resources.
Your NAPSA membership also provides funds that help fulfill our mission: to advance the field of Adult Protective Services, raise awareness of elder and adult abuse, and advocate on behalf of those victims. Learn more about membership
here
A HOLISTIC APPROACH
Most older adults and adults with disabilities live independently without assistance, however, some face abuse or neglect by others and need trained professionals to advocate on their behalf. Others may simply be struggling with routine activities and benefit from in-home support services to maintain their health and independence.
APS helps by assessing each individual’s unique needs, then developing a service plan to maintain his/her safety, health and independence. Learn more about our holistic approach by clicking the button below.
What Happens
AFTER A REPORT IS MADE
After a concerned citizen contacts his/her local APS office to report their concerns, the details will be evaluated by a trained professional. They will see if it meets the requirements for APS services in the local area receiving the report.
If the situation meets criteria for abuse, neglect or exploitation, an APS worker will initiate face-to-face contact with the adult needing assistance.
If a report is not accepted, this document may help explain why.
Click below to learn more about what may constitute abuse, neglect or exploitation.
Access Helpful
RESOURCES
View and download the information sheet titled “
What APS Reporters Need to Know
.” This document is intended to provide an overview of APS’s role.
Access practical information and research on a variety of topics relevant to APS on our
Resource to Practice (R2P) Resource Library
page.
Learn how APS professionals are working to help victims of mistreatment on our
Success Stories
page.
Visit Our Resource Library
ABOUT NAPSA
The National Adult Protective Services Association (NAPSA) is a national non-profit 501 (c)(3) organization with members in all fifty states, D.C., and the territories.  Formed in 1989, the goal of NAPSA is to provide Adult Protective Services (APS) programs a forum for sharing information, solving problems, and improving the quality of services for victims of elder and vulnerable adult mistreatment. Its mission is to strengthen the capacity of APS at the national, state, and local levels, to effectively and efficiently recognize, report, and respond to the needs of elders and adults with disabilities who are the victims of abuse, neglect, or exploitation, and to prevent such abuse whenever possible.
NAPSA OFFICES
NAPSA
(National Adult Protective Services Association)
1612 K Street NW #200
Washington, DC 20006
Phone:
(202) 370-6292
Hours:
9 am – 5 pm EST
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Washington
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Washington Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE & TTY: 866-363-4276
LOCAL OFFICES:
List of Local Offices
Montana
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Montana Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
North Dakota
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
North Dakota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
(toll free)
Online Reporting System
Minnesota
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Minnesota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities as well as institutional abuse:
(toll free)
TTY (in Minnesota): 711
Wisconsin
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Wisconsin Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
Iowa
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Iowa Dependent Adult Abuse Program
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
Missouri
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Missouri Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
TDD: 800-735-2466
Illinois
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Illinois Adult Protective Services
Report Abuse of Seniors:
TTY: 888-206-1327
Indiana
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Indiana Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
Ohio
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Ohio Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Click here for a map of county reporting numbers.
Pennsylvania
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Pennsylvania Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
New York
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Bureau of Adult Services of the New York State Office of Children & Family Services
Report Abuse of Seniors or Adults with Disabilities:
Adult Services Help Line:
LOCAL OFFICES:
List of Local Offices
Vermont
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Vermont Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
AFTER HOURS: 800-649-5285
ONLINE FORM:
Form
Maine
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Maine Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
TTY Maine Relay: 711
TTY AFTER-HOURS: 207-287-3492
Texas
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Texas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
TTY: 800-735-2989
LOCAL OFFICES:
List of Local Offices
ONLINE FORM:
Form
New Mexico
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
New Mexico Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Arizona
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Arizona Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
TDD: 877-815-8390
ONLINE FORM:
Form
California
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
California Adult Protective Services
To report abuse, call this number 1-833-401-0832 and when prompted enter your 5-digit zip code to be connected to the Adult Protective Services in your county, 7 days a week, 24 hours a day.
Nevada
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Nevada Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: 702-486-6930 (Las Vegas / Clark County)
Utah
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Utah Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
ONLINE FORM:
Form
Colorado
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Colorado Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities or to Report Institutional Abuse:
LOCAL OFFICES:
List of Local Offices
Kansas
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Kansas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Oregon
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Oregon Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Idaho
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Idaho Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
E-MAIL:
icoa@aging.idaho.gov
Wyoming
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Wyoming Adult Protective Services
PHONE: (307) 777-7564
LOCAL OFFICES:
List of Local Offices
Nebraska
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Nebraska Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
South Dakota
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
South Dakota Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Oklahoma
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Oklahoma Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Public Access Online Reporting (must be completed in Chrome):
www.OKHotline.org
Arkansas
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Arkansas Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Louisiana
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Louisiana Adult Protective Services
Report incidents of abuse, neglect, and exploitation involving adults ages 18 to 59 at apsreporting@la.gov or the toll free number at 800-898-4910.
Report incidents of abuse, neglect, and exploitation involving adults 60 and older to Elderly Protective Services at 833-577-6532.
Mississippi
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Mississippi Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Vulnerable Persons Hotline: 844-437-6282
Alabama
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Alabama Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
E-MAIL:
aps@dhr.alabama.gov
Georgia
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Georgia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
ONLINE FORM:
Form
South Carolina
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
South Carolina Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
North Carolina
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
North Carolina Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Tennessee
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Tennessee Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
Kentucky
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Kentucky Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
West Virginia
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
West Virginia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
Virginia
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Virginia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
LOCAL OFFICES:
List of Local Offices
Maryland
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Maryland Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
TTY: 800-735-2258
Alaska
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Alaska Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
PHONE: (907)-269-3666
ONLINE FORM:
Form
Puerto Rico
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Puerto Rico Long-Term Care Ombudsman Program
Report Institutional Abuse:
Florida
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Florida Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
TDD: 800-453-5145
ONLINE FORM:
Form
New Hampshire
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
New Hampshire Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Massachusetts
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Massachusetts Elder Abuse and Protective Services
Report Abuse of Seniors 60+
Massachusetts Disabled Persons Protection Commission
Ages 18 to 59
TTY: 888-822-0350
Rhode Island
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Report Elder Abuse (ages 60+)
Rhode Island Office of Healthy Aging – Adult Protective Services
Report Abuse of Adults with Substance Use and Mental Health disorders and Adults with Developmental Disabilities (ages 18-59)
Connecticut
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Connecticut Protective Services for the Elderly
Report Abuse of Seniors or Adults with Disabilities:
PHONE: (In Connecticut) 888-385-4225
PHONE: (Outside Connecticut) 800-203-1234
New Jersey
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
New Jersey Adult Protective Services
609-588-6501
Report Abuse of Seniors or Adults with Disabilities by
County
BROCHURE:
Fact Sheet
Delaware
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Delaware Adult Protective Services
Statewide: 800-223-9074; (Administration Main office: (302) 255-9390)
New Castle County: (302) 391-3500;
Fax: (302) 424-1346;
Kent/Sussex Counties: (302) 424-7310
Fax number (302) 424-1346
To Report Institutional Abuse, Call:
(877) 453-0012
Hawaii
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Hawaii Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Oahu: 808-832-5115
Kauai: 808-241-3337
Maui/ Molokai/Lanai: 808-243-5151
East Hawaii (Hilo/Hamakua/Puna): 808-933-8820
West Hawaii (Kau/Kona/Kohala/Kamuela): 808-327-6280
Michigan
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
Michigan Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
District of Columbia
Are you concerned someone you love or care about may be the victim of abuse? Don’t be silent. Report it now. All calls are confidential.
To Report a case in your area call:
District of Columbia Adult Protective Services
Report Abuse of Seniors or Adults with Disabilities:
Report Institutional Abuse: