Information Technology – University of Washington
Skip to content
Information Technology
Optimize Your Departmental IT Budget
Find ways to share the cost of IT services and get discounts through IT service consolidation.
Find ways to save today
Common Tasks
Common Tasks
Where you go for Workday help depends on what you need help with:
Workday@UW:
Start here if you’re not sure where to find answers.
Employee Workday Help:
Documentation and support for human resources, time-tracking, payroll, and benefits processes.
UW Connect Finance Portal:
Self-service support for Workday Finance, including procurement, grant management, and other finance functions.
Get a UW NetID
Set UW NetID recovery options
Reset your UW NetID password
Can I change my UW NetID?
Get a Shared UW NetID that can be used by multiple people
Set up Duo two-factor authentication
Get a passcode or bypass code for 2FA
Provide access to UW-IT services to other UW NetIDs
UW-IT Software Catalog (UWare)
Get help with Microsoft Office 365
Get help with UW Google services, such as Gmail and Google Drive
Request a SharePoint Online site
Use the functions on your campus desk phone
Install Zoom Video Conferencing
Get help with Zoom
Set up or change your email forwarding
Reduce Junk, Spam, and Phishing emails
Get help with Microsoft Outlook
Get help with Mailman email lists
Get help with Canvas
Get help with Poll Everywhere
Get help with Panopto Lecture Capture
Get help with MyPlan
Classroom Technology & Support
Connect to Wi-Fi on campus
Connect to eduroam
Remotely connect to the UW Network with Husky OnNet VPN
Visitors: connect to the UW network
Overview of Research Computing Services
Help on specific Research Computing services
Find Research Computing documentation
Learn about Tillicum: GPU-accelerated computing platform
Access Keynes (keynes.u.washington.edu)
Set up a website, blog or wiki
Self-help information can be found on this website:
Get Help Portal
Knowledge Base
Service Status
Change Calendar
Chat:
UWIT Online Chat
Email:
help@uw.edu
Phone:
206-221-5000
Note:
For cybersecurity incidents, please call UW-IT at the above number to report it immediately.
News & Featured
ADA Digital Accessibility Compliance Deadline Extended
The accessibility compliance deadline has been extended. Learn what changed, who’s affected, and next steps to stay on track with updated timelines for UW accessibility.
Accessibility deadline extended
UWIT Customer & Partner Experience Survey
Help shape the future of UW technology. Share your feedback to help us improve the tools, support, and services you rely on every day.
The UWIT Satisfaction Survey is now open
Prompting Guide for UW Faculty
Learn practical strategies to create clearer prompts and get more effective outcomes when using UW’s Purple generative AI tool.
Purple Prompting Guide for Faculty