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Matrix
GNOME uses Matrix as its instant messaging platform. This page contains information on how to use it.
Accounts
To chat in GNOME Matrix rooms, you first need to have a Matrix account. There are two ways to get one:
If you’re not a GNOME Foundation member, you can register for a free account at
app.element.io
GNOME Foundation members can register for a GNOME account at
gnome.element.io
. To do this, register using an
@gnome.org
email address.
Once you have a Matrix account, you can login using a Matrix app, such as the Element web app.
Rooms
Once you are logged into Matrix, you can browse GNOME rooms and join the ones that are of interest to you. Some good ones to start with are:
Room
Topic
#gnome:gnome.org
Chat about GNOME and get help using it
#newcomers:gnome.org
Get started with contributing to GNOME
Staying Safe
GNOME makes every effort to ensure that its Matrix rooms are a safe space to be. However, due to the open nature of our community, it is unfortunately not possible for us to guarantee that offensive or upsetting content will never get posted to our rooms.
We therefore encourage all users of GNOME’s Matrix rooms follow the following guidelines, in order to ensure their safety.
Hide images and videos by default
This is possible with some Matrix clients, and is recommended to avoid seeing unwelcome content by accident.
To hide images by default in Element Web:
Click the gear at the bottom left
Click on All Settings
Go to the “Preferences” tab
Scroll down to the “Images, GIFs and videos” section
Disable “Enable inline URL previews by default”
Disable “Show previews/thumbnails for images”
To hide images by default in Element X iOS:
Tap on your profile at the top left
Scroll to the bottom, and tap the version number 7 times to make developer options appear
Go to developer options
Enable “Hide image & video previews”
From version 11, Fractal hides media previews in public rooms by default. This can be extended to all rooms (or disabled) in the Safety tab of account settings.
Check for the “moderation” account
“moderation” should be listed as the first user account in each room. If access to a room is not set to private, and “moderation” is not present, we recommend that you leave or ask the room’s moderators to add it.
Note that “moderation” is a bot. Pinging or messaging it will have no effect.
Be careful of private messages
If you are invited to a private chat and do not recognize the user who invited you, it’s safer to not join the chat. Private chats are not protected by the “moderation” bot.
What to do if you see a problem
If you see unpleasant or inappropriate posts:
Prioritize your own safety:
Do not take action against the poster, such as by sending messages that are addressed to them.
If you feel that it is best for you, leave the room, or close Matrix until the problem is resolved.
Use the Ignore feature to hide posts from that account.
Report one of the problem messages, using Matrix’s built-in Report feature.
Due to technical limitations, you need to have an
:gnome.org
Matrix address for this to work effectively.
When writing the report, a very short summary is usually sufficient, such as a two or three word description.
Be assured that our team will work to swiftly resolve the situation.
On this page
Matrix
Accounts
Rooms
Staying Safe
Hide images and videos by default
Check for the “moderation” account
Be careful of private messages
What to do if you see a problem