Office of Transit and Ridesharing
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Office of Transit and Ridesharing
Bus and rideshare services
Our office is responsible for the CT
transit
bus system and for rideshare services. That means we:
Oversee the CT
transit
and CT
fastrak
bus systems, including maintenance
Contract
ADA paratransit services
in CT
transit
service areas for people with disabilities that prevent
them from using buses
Work with private companies to operate
express bus services
to Hartford, New Haven, and White Plains, NY
We also oversee
state bus capital projects
throughout Connecticut.
CTtransit
Ride the bus in select towns/cities.
Learn more about CTtransit
CTrides
Find bus, train, and rideshare options in Connecticut.
Learn more about CTrides
CTfastrak
Use the rapid-transit bus that runs between Hartford and New Britain.
Learn more about CTfastrak
Microtransit Pilot Program
Discover the new microtransit pilot program near you in select cities/towns.
Learn more about the Microtransit Pilot Program
Quick Links
Local bus service
Buses are available in cities and towns across Connecticut.
ADA paratransit services
Learn about this option for people who have disabilities that prevent them from using public buses.
Express bus service
Express buses are available across CT and from White Plains, NY.
Transit security
If you see something, say something: contact the train or bus company.
Taxi, Livery, and Bus regulation
We handle registrations, cancellations, and complaints.
Capital projects
Learn about major bus system projects and investments.
Transportation plan (PDF)
See how to better serve people with disabilities, older individuals, and low-income individuals and families.
Bus Stop Enhancement Program
The Bus Stop Enhancement Program (BSEP) is CTDOT’s standardized framework for upgrading bus stops to improve customer experience, satisfaction, and accessibility.
Grants and Funds
Municipal matching grant
Apply for transit funds for seniors and people with disabilities.
FTA section 5310
Remove barriers to public transportation and expand mobility options.
FTA section 5311
Apply for rural and small urban area transit funds.
Quick Facts
Our state owns:
Local bus systems
in Bristol, Hartford, Meriden, New Britain, New Haven, Stamford, Wallingford, and Waterbury. We contract private companies to operate these systems.
All vehicles that provide CT
transit
services.
Bus storage and maintenance facilities for the Hartford, New Haven, Stamford, and Waterbury systems.
Our state supports local transit districts outside
CT
transit
service areas
CTDOT covers their operating deficits up to a predetermined amount. The State funds about 90% of urban systems’ operating deficits. The state and federal governments fund about 83% of rural systems’ operating deficits.
The State subsidizes their
ADA paratransit services
Office of Transit and Ridesharing
Location and directions
2800 Berlin Turnpike
Newington, CT 06131
Contact us:
Online:
Online form
Email:
DOT.CustomerCare@ct.gov
Hours:
Monday-Friday, 8 a.m. to 4:30 p.m.
Closed on Saturday and Sundays
Roads and highway
CTroads
Connecticut Park & Ride locations
Connecticut parkway restrictions
Connecticut rest areas and service plazas
Road and highway traffic cameras
Public transportation
Bus services
CTrail
CTrides
Connecticut Public Transportation Council (CPTC)
Department of Transportation
Mailing address
2800 Berlin Turnpike
P.O. Box 317546
Newington CT 06131-7546
Report an Issue or Ask a Question
860-594-2560
Online Webform
CTDOT Information and Contacts for Persons with Disabilities