Procedures & Guidelines - UCC Library - Sue Shaffer Learning Commons and Library: Guides at Umpqua Community College

Procedures & Guidelines - UCC Library - Sue Shaffer Learning Commons and Library: Guides at Umpqua Community College
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Umpqua.edu
Teaching & Learning Center
Library
Tech Help
Tutoring
UCC Online
FAQs
Chat with us now!
STUDENTS
JOBS
VISIT
APPLY
Teaching & Learning Center
Library
Tech Help
Tutoring
UCC Online
FAQs
Chat with us now!
About the Building
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Library Services
Procedures & Guidelines
Library Statistics
UCC Library
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Contact:
1140 Umpqua College Road
Roseburg, OR 97470
(541) 440-4640
Library Procedures & Guidelines
Patrons
Computers
Circulation
Library Collection
Course Reserves
Laptops
Interlibrary Loan
Animals
Tech Support
Library Patrons
Students
All UCC students enrolled in for-credit classes have a library account created for them upon registering for classes. Their library card number is their 800#, and the barcode on their student ID card serves as their library card. This library card grants them access to physical & digital library materials both on and off campus. They are also eligible to access course reserve items (i.e. textbooks), library reserve items (i.e. laptops & calculators), the library computer lab, and free black & white printing (in the library computer lab).
Faculty & Staff
UCC Faculty, Staff, & Administrators are eligible for library cards while employed by the College. Their library card number is their 800#, and this grants them access to physical & digital library materials both on and off campus.
Community Users
Residents of the
UCC Service District
are welcome to apply for a UCC Library card. UCC Service District residents may obtain a library card by filling out an application and showing identification with a current UCC Service District address. Any applicants under the age of 18, if not UCC students, must have the co-signature of a parent or legal guardian.
They will be issued a physical card upon completion of the application process. This card grants them access to physical & digital library materials. Digital library materials are available to community users while in the UCC Library only.
Last reviewed August 2024
Board of Education
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The Board of Education of Umpqua Community College honors a strong commitment to serve a diverse student and community population, providing equal opportunities for students, staff and community to access educational and employment programs.
Computer Lab Guidelines
By using a library computer, you agree to abide by the
UCC Acceptable Use Policy
. All use of college-owned equipment and network services must be in compliance with applicable UCC policies, procedures and guidelines as well as the laws of the State of Oregon.
General Use
Community members and students not enrolled in UCC for-credit classes are welcome to use the Computer Lab up to
one hour per day
If you are not currently enrolled in a UCC for-credit class, printing is $.05 per page (black & white only), and can be paid for at the Circulation Desk.
Lab printers are not available for special print jobs, such as printing to labels, envelopes, colored paper, or any products other than the plain white letter size paper stocked in the printer.
Please keep printing to a minimum.
Library Lab computers are available on a first come, first served basis.
No food or drink is allowed in the lab areas. Please use the nearby table to store these items while you're in the lab.
Depending on availability, use of the library computers may be limited to current UCC students only. If you are a student using computers for activities unrelated to course assignments, you may be asked to leave the lab when it is full and others are waiting.
No online gaming is permitted in the library lab between 9 am and 5 pm.
The library computers are for accessing the internet and library databases or for using applications related to classroom instruction as discussed in the
UCC Acceptable Use Policy
Phone conversations are not permitted in the lab. Set cell phones to mute or vibrate; conduct calls outside the library.
Please keep talking and group work to a minimum.
No one under 16 is allowed in the computer lab area. (Exception: underage students enrolled in a UCC class requiring the use of the library computers)
Operate the equipment with respect and care.
Failure to abide by these rules could result in losing your access to library computers and/or being reported to the Student Conduct Officer.
Encourage others to use this resource responsibly. Please observe these policies and cooperate with library and college staff.
Laptops are available for check out by current UCC students only.
Engineering laptops are for use by students currently enrolled in specific engineering courses only.
Software and Data Files
Do not install or download any software to the hard drive.
Do not run any programs from any storage medium.
Do not plug any portable back up units, digital cameras, or any other peripherals into the lab computers without permission. Check with library staff first.
Software may be installed on the computers by IT Services staff only.
Modification of any of the installed programs or system files is not allowed.
Problems
In case of hardware or software problems or the need for paper, please contact a staff member.
Exceptions to these Guidelines may be approved by the Library Director.
Administrative Procedure #3720 Computer and Network Use
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This Administrative Procedure applies to all students and employees of the College, as well as visitors who use the College’s facilities (“users”), and it applies to all information technology resources of the College. “Information technology resources” means the College’s computers and other electronic equipment and devices, including mobile devices and facsimile machines, and networks and electronic communications
systems including internet, email, and voice mail.
Circulation Guidelines
Every borrower is responsible for all materials checked out on his/her account. Qualifying community borrowers are issued a free UCC library card; a replacement card is available for $1.00. Materials will be charged out only to individuals with a current UCC Library account.
Library books may be checked out for a period of three weeks. No more than 10 may be checked out to a borrower account at any one time.
Reserve material can be checked out to current UCC students only; loan periods and restrictions vary according to the Instructor for the class.
Library materials may be renewed twice unless they are recalled, requested by another patron, overdue, or placed on reserve.
Overdue, Lost, or Damaged Materials
The UCC Library does not charge overdue fines at this time. Patrons with items 4 weeks overdue will be billed for full replacement cost, plus a non-refundable $5.00 processing fee, which will be entered as a "hold" on the campus computer system, stopping registration and all student transactions. Fines will be waived when items are returned in good, working condition. Overdue materials cannot be renewed. Overdue fines are nonrefundable.
Borrowers with overdue materials and/or fines totaling more than $5.00 may not be allowed to check out materials.
The library user is responsible for the return of borrowed materials. Lost or damaged library materials must be paid for at full replacement value. Damaged materials are items that cannot be repaired; all damaged or long overdue materials are subject to a $5.00 processing fee.
Damaged items will be held at the circulation desk for 30 days after notification to the borrower. A non-refundable $5.00 processing fee is added to the cost for replacing items. The full replacement value less the processing fee will be refunded or credited to your account for materials returned within one year of the original due date.
Overdue fines, processing fees, and collections services fees will still apply to your account and may vary depending on the item. Return of items overdue for more than one year after the original due date will not be accepted in the library at any time before or after payment and will not result in the reduction of fines, fees, or replacement costs.
Reasons generally not regarded as valid for canceling or reducing charges:
Lack of knowledge of library guidelines
Disagreement with library fine or fee structure
Inability to pay fees and charges
Material loaned to a third party
Non-receipt or late receipt of College billing statements
Forgetting the due date
Term breaks, leaves, vacations, exams, car problems, etc.
Reserve Materials: Loan Periods and Late Fees
Term reserves are checked out for one term with the due date the last Friday of term. Students must return items at the end of each term, failure to return items within 2-weeks of the term's end will be reported to Student Accounts and a hold will be placed on their accounts.
Students who keep Reserve items significantly past the time they are due, preventing other students from using the material, may be referred to the Office of Student Conduct and the instructor for the class using the material.
Loan periods and other limits for reserve materials will be determined by the instructor. Any exceptions must be in writing, or direct phone contact between the instructor and library staff.
If a student owes a $5.00 overdue fine for the late return of a library laptop, they cannot check out another laptop until they pay the full $5.00.
Students who habitually return damaged items may be referred to the Office of Student Conduct and have their library privileges limited or revoked.
Exceptions to these Guidelines may be approved by the Library Director.
Collection Purpose
The UCC Library provides access to collections sufficient in quality, depth, diversity, format, and currency to support instructional programs, curriculum, and the academic learning environment. The library strives to provide a collection that is responsive to the evolving needs of students, faculty, staff, programs, that enables learning, creativity and innovation, and that supports diversity, equity, and inclusion.
Access and Discovery
The library provides user-friendly and accessible interfaces with multiple access points to its collections. The library strives to apply principles of Universal Design for all of the access points for its collections in order to improve their discoverability and usability.
The library maintains the technology and infrastructure needed to provide the collections and discovery services.
Assessment
The collection is assessed by credentialed Librarians to determine how well it supports instructional programs, curriculum, and the academic learning environment. Assessment is done on an ongoing basis and reported annually in the library’s annual assessment report. A collection development plan for the upcoming year is made based upon the assessment report. The assessment report also informs the library’s marketing plan and information literacy instruction.
Collection Development Process
Collection assessment and development is ongoing. Faculty representatives from each program are consulted annually to determine their collection needs in order to support the curriculum and instruction so that their students can meet course learning outcomes. This includes consideration of subject, digital or print format, accessibility, usability, diversity, equity, inclusion, future marketing of the material to students and information literacy instruction. Budgetary changes related to the collection are included in the annual budget process. While the library works closely with faculty to make collection development decisions, the library director makes the final collection development decisions in order to create a balanced collection to support the academic goals of the college.
Community Member Access to Collection
The collection is available to community members who live within the UCC Service District after obtaining a UCC library card. Access to digital collections is only available from within the UCC Library for community members.
Complaints
Complaints regarding the collection will be directed to the library director. Complainants will be asked to submit their complaint in writing. A library committee which will include at least one credentialed librarian and faculty member will review the material and the complaint and make a final decision regarding the collection. The complainant will receive a written response regarding the final decision.
Contents
The collection includes electronic and print material, including journals, books, reference material, media, magazines, news, academic websites, and software.
Intellectual Freedom
The library supports the following statements from the American Library Association and the Film and Media Round Table of the American Library Association.
Library Bill of Rights
Freedom to Read
Freedom to View
Interlibrary Loan & Consortiums
The library provides interlibrary loan (ILL) service to students, faculty, and staff in order to provide them with access to material that is not included in the library collection. The library maintains consortial memberships in order to share resources and obtain reduced pricing for collections. The library continually seeks consortial memberships and resources sharing agreements which would provide the collections needed while rescuing the collections cost.
Reserve Collections
Textbooks
The library does not purchase these textbooks, but rather they are purchased by ASUCC or provided by individual faculty members or departments. The library collaborates with faculty and ASUCC to purchase and maintain the reserve collection. The library also houses and facilitates the checkout and replacement of textbooks provided by specific programs to students for term-checkout.
Technology
The library houses and facilitates the checkout of technology purchased by other programs. The library also purchases technology to meet the specific needs of students, such as laptops for current student use, graphing and financial calculators.
Selection and Deselection of Material
When selecting material, the library considers the collection as a whole and selects or deselects material based upon:
Relevance to curriculum, instruction, materials needed for the academic learning environment and lifelong learning
Faculty, staff, & student requests
Currency, accuracy, objectivity, interest
Total effect on student learning
Academic value, intellectual content
Inclusion of diverse viewpoints
Current holdings in the collection
Cost
Suitability of format (print or electronic)
Equity and inclusion
Usability
Accreditation standards
Academic level suitable to community college students or general readers
Reviews
Physical condition
Usage
Definition
Course reserves are defined as material such as books, articles, and video used for teaching and learning in a course. These materials are for use by current UCC students only.
Course reserves, both physical and electronic (e-reserves), will be provided in a manner that respects Fair Use rights, the rights of copyright holders, copyright law, and applicable licenses.
Purpose
Course reserve materials will be:
For noncommercial, educational use in order to support teaching and learning in UCC classes.
From legally obtained copies by faculty or the library.
Available for use during specific terms and will be removed when no longer needed for a specific class.
Limited to use by UCC students, staff, and faculty.
The format of the reserve material provided (physical or digital) will be determined based upon the expected usage.
E-Reserve Materials
The library will provide links to licensed, full-text versions of e-reserve material when available. E-reserves will be made available to UCC students through Canvas, requiring authentication, on a term-by-term basis.
According to Fair Use guidelines, only limited amounts of copyrighted work will be made available as e-reserves during a particular term. The UCC Library guidelines suggest book selections are limited to 15% of the book and journal selections are limited to two articles from all issues of the journal. When requested for a student accommodation from Accessibility Services, the amount used may include an entire book or more than two articles form a journal when a version in an accessible format is unavailable.
E-reserves will include the complete citation and the following copyright notice:
This material may be protected by copyright law (Title 17 U.S. Code). Pursuant to the federal Copyright Act (Title 17 of the United States Code), it is preemptively unlawful to reproduce, distribute, or publicly display any copyrighted work (or any substantial portion thereof) without the permission of the copyright owner. The statute, however, recognizes a fair use defense that has the effect of excusing an act of copyright infringement. It is the intention of the Library to act within the parameters of the fair use defense in allowing limited posting of copyrighted materials in Electronic Course Reserve areas such as this one. It is the intention of the Library, moreover, that such materials be made available solely for the purposes of private study, scholarship, and research, and that any further reproduction of such materials by students, by printing or downloading, be limited to such purposes. Any further reproduction of copyrighted materials made from this computer system may be in violation of copyright laws and is prohibited.
Any unpublished materials that are not the intellectual property of the requesting instructor will require the author’s written permission in order to be placed on reserve. Written permission should include the author's name, signature, title of the work, and the date permission was granted.
When use of a reserve item would no longer be considered Fair Use, the library will remove the item from reserve and, when applicable, request permission for use from the copyright holder.
Physical Reserve Materials
Physical reserve materials will be made available for check-out for a limited period of time so that they can be used by other students during the term.
Exceptions to these Guidelines may be approved by the Library Director.
Last Reviewed August 2024
UCC Library Laptops
Library laptops are available to currently registered UCC students in for-credit classes only. Laptops check out for one term, and are available on a first-come, first-served basis. Only one laptop at a time may be borrowed by an individual. When picking up a laptop, all students must show a current photo ID.
Laptops must be returned no later than the last Friday of the term in which they were borrowed. The student to whom the laptop is checked out is responsible for all associated costs if the laptop or peripheral is lost, stolen, damaged, or overdue. Replacement costs for items that are lost, damaged (beyond repair), or stolen are: laptop-up to $1000; adapter-up to $50; carry bag-up to $50. All are subject to applicable processing fees.
Technical Assistance
For technical assistance with your laptop, please contact the UCC Library Tech Help Desk at (541) 440-4711. For all other questions, please contact the Library at 541-440-4640 or
library@umpqua.edu
The UCC Library is not liable for any data loss. Be sure to save your work to cloud storage or an external flash drive.
You must comply with all library guidelines and
college
policies regarding use of technology.
Exceptions to these Guidelines may be approved by the Library Director.
Administrative Procedure #3720 Computer and Network Use
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This Administrative Procedure applies to all students and employees of the College, as well as visitors who use the College’s facilities (“users”), and it applies to all information technology resources of the College. “Information technology resources” means the College’s computers and other electronic equipment and devices, including mobile devices and facsimile machines, and networks and electronic communications
systems including internet, email, and voice mail.
Copyright Law
The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of copyrighted material.
Persons using any equipment in the library are responsible for any instances of infringement.
Fair Use
17 U.S.C. 107 - Limitations on Exclusive Rights: Fair Use
Notwithstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work, including such use by reproduction in copies or phone records or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright. In determining whether the use made of a work in any particular case is a fair use the factors to be considered shall include -
the purpose and character of the use, including whether such use is of a commercial nature or is for nonprofit educational purposes;
the nature of the copyrighted work;
the amount and substantiality of the portion used in relation to the copyrighted work as a whole; and
the effect of the use upon the potential market for or value of the copyrighted work. The fact that a work is unpublished shall not itself bar a finding of fair use if such finding is made upon consideration of all the above factors.
Last reviewed August 2024
AP #5506: Academic Integrity
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Umpqua Community College is committed to providing students with a quality education that upholds high academic standards; the academic integrity of each student is valued. Academic integrity means academic honesty or the ethical adherence to guidelines set by individual instructors and UCC. The academic integrity of each student is crucial not only to that individual student’s quality of education but also to the academic reputation of UCC as a whole. Academic dishonesty jeopardizes individual students and the educational mission of UCC. Therefore, UCC has a zero tolerance policy regarding all forms of academic dishonesty.
Copyright Law of the United States (Title 17)
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This publication contains the text of Title 17 of the United States Code, including all amendments enacted by Congress through December 23, 2022. It includes the Copyright Act of 1976 and all subsequent amendments to copyright law; the Semiconductor Chip Protection Act of 1984, as amended; and the Vessel Hull Design Protection Act, as amended. The Copyright Office is responsible for registering intellectual property claims under all three.
Interlibrary Loan (ILL)
Interlibrary loan is a service offered by the UCC Library which enables current UCC students, faculty, and staff to borrow materials from other libraries throughout the United States.
Students, Faculty, & Staff
Currently enrolled UCC students, and currently employed faculty and staff members are eligible to request ILL services through the UCC Library. All communications regarding ILL items must be made using current UCC email addresses, and UCC students and staff must include their UCC ID number (if different than their UCC email address) in order for the library to process their request.
Community Users
Interlibrary loan services are not available to community users at the UCC Library.
Cost
The UCC Library makes every attempt to locate no-cost items for ILL requests. In the event that there is a cost associated with an item the UCC Library will contact the patron in advance of placing the request. The patron is responsible for any additional costs associated with the item(s).
Materials
Digital
Digital materials (e.g., journal articles) will be sent to UCC students, faculty, and staff via current UCC email addresses. These are typically in PDF form, and do not need to be returned to the library unless otherwise noted.
Physical
For physical materials (e.g., print books), the library will notify UCC students, faculty, and staff via current UCC email addresses when requested materials are available for pick-up at the library.
Circulation of Physical ILLs
The UCC Library must abide by any restrictions placed by the lending library on borrowed materials, therefore circulation guidelines may vary from those typically enacted by the UCC Library. The due date will be affixed to the borrowed material. If renewals are allowed by the lending library, a renewal request must be made in advance of the specified due date. Any materials circulated must be returned promptly in the same condition as they were loaned. Overdue, damaged, and/or lost items will be charged an amount determined by the lending library, not the UCC Library. Any fees/fines assessed will be reported to the appropriate department (e.g., Student Accounts).
Copyright Restrictions
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.
This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
Exceptions to these Guidelines may be approved by the Library Director.
Service Animals (SA)
All service animals must be on a leash at all times, no exceptions
UCC Policy recognizes dogs and miniature horses as the only acceptable types of service animals
Every UCC student, faculty, or staff member approved for a Service Animal is given an accommodation letter that indicates approval of a Service Animal. In the interest of safety to others, it is within the rights of library/college staff to request to see that accommodation letter for verification, only the portion that pertains to services animals.
Emotional Support Animals (ESA)
Emotional Support Animals are not allowed in any UCC buildings other than assigned dormitories without explicit approval by the appropriate parties (Accessibility Coordinator for students, Human Resources for faculty and staff).
Community Users
Community users must adhere to the same rules and regulations as those of UCC faculty, staff, and students. In the event that a community user or their service animal does not adhere to these specifications, it is within the rights of library/college staff to ask them to leave.
Administrative Procedure #3440: Animals on Campus
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A “service animal” is defined as a dog, or in some limited cases a miniature horse, that is specifically trained to do work or perform tasks for the benefit of a person with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability (for more information see: https://adata.org/guide/serviceanimals-and-emotional-support-animals). The work or tasks performed by a service animal must be directly related to the person’s disability. The provision of emotional support, well-being, comfort, or companionship does not constitute work or tasks for the purpose of this definition.
Students
The UCC Student Tech Help Desk can provide the following support for students:
Evaluate problems with student-owned devices (computers, phones, etc.) and make general recommendations
Resolve issues with laptops checked out through the Sue Shaffer Learning Commons & Library
Update phone numbers for multifactor authentication (MFA)/reset MFA methods
Required educational software
Single sign-on (SSO) issues
Reset passwords
Lab computers
Faculty/Staff
The UCC Student Tech Help Desk is geared towards serving UCC students. UCC faculty/staff, including student workers, should reach out to BlackBeltHelp (541-440-7808 ext. 6) and/or their home departments for assistance unless it relates to the use of Sue Shaffer Learning Commons & Library resources.
Community Users
The UCC Student Tech Help Desk is geared towards serving UCC students and does not provide assistance to public patrons unless it relates to the use of Sue Shaffer Learning Commons & Library resources.
Limitations and Restrictions
The UCC Student Tech Help Desk cannot perform hardware repairs/upgrades or install operating systems/software other than required software for educational purposes on student-owned devices. If a device is having hardware issues, students should refer to the manufacturer or a repair facility.
The UCC Student Tech Help Desk can offer guidance to students on how to install personal software on personal computers and/or other tech devices, but are unable to do so for them.
ALA Code of Ethics
UCC Library Conduct & College Policies
The UCC Library is a member institution of the American Library Association
ALA Code of Ethics
A framework of values and ethical responsibilities for the profession of librarianship.
The principles of this Code are expressed in broad statements to guide ethical decision making. These statements provide a framework; they cannot and do not dictate conduct to cover particular situations.
We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.
We uphold the principles of intellectual freedom and resist all efforts to censor library resources.
We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.
We respect intellectual property rights and advocate balance between the interests of information users and rights holders.
We treat co-workers and other colleagues with respect, fairness, and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees of our institutions.
We do not advance private interests at the expense of library users, colleagues, or our employing institutions.
We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources.
We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession.
We affirm the inherent dignity and rights of every person. We work to recognize and dismantle systemic and individual biases; to confront inequity and oppression; to enhance diversity and inclusion; and to advance racial and social justice in our libraries, communities, profession, and associations through awareness, advocacy, education, collaboration, services, and allocation of resources and spaces.
Adopted at the 1939 Midwinter Meeting by the ALA Council; amended June 30, 1981; June 28, 1995; January 22, 2008; and June 29, 2021.
ALA Code of Ethics
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The American Library Association Code of Ethics states the values to which we are committed, and embodies the ethical responsibilities of the profession in this changing information environment.
Library Conduct Expectations
The library maintains the right to ask all individuals in the library building who do not follow the UCC Student Code of Conduct and these library rules of conduct to leave the library.
No cell phone use in the Quiet Zone of the library.
No unattended children under the age of 12.
No one under the age of 16 allowed in the computer lab (unless an enrolled UCC student).
No entering or exiting through doors labeled "staff only" or "emergency exit", except in a case of emergency.
When using the library computer lab, abide by the rules and procedures established for the area.
Drinks and snacks that aren't messy are allowed in the library, except in the computer areas. Please ensure that sounds and smells do not disturb others and be sure to clean up after yourself.
College Conduct Policies
Board Policy # 3501: Access to College Property
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Umpqua Community College is an open campus and has the right to manage access to
college owned or controlled property.
The presence of persons on Umpqua Community College owned or controlled property
may be restricted to provide for the safety of users, the security of college facilities, and
to provide an environment that fosters learning.
During business hours, the College will be open to students, employees, and visitors.
Board Policy # 3502: Trespass Notice
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Umpqua Community College is to control the use of, and access to college grounds,
buildings, equipment, and other college property. Persons may be permanently or
temporarily removed or excluded from the college for violation of college policy, Oregon
law, federal law or has engaged in any act that could represent a safety or security
concern to the College.
UCC Student Code of Conduct
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The Standards of Student Conduct or (Student Code of Conduct) describes your rights and responsibilities while a student at Umpqua Community College. It also describes the College’s student disciplinary process and also how a student can have a complaint addressed.
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