Report Problems  · NYC311

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· NYC311
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Illegal Parking
Apartment Maintenance Complaint
Noise from Neighbor
Report a noisy neighbor.
Automated Employment Decision Tools
Learn about the law for automated tools that help with employment decisions.
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Abandoned Vehicle
Report an abandoned vehicle (including boats) on public property or request the removal of an abandoned vehicle with no license plates on private property.
Access City Agencies as a Person with a Disability
Learn how people with disabilities can get help with accessing City programs and services.
Access-A-Ride
Get information or make a complaint about paratransit transportation for people with disabilities.
Accident with Injury
Call 911 to report an accident in progress.
Adult Day Care
Learn about social and medical adult day care services for older adults. Report a problem with an adult day care facility or service.
Adult Establishment Zoning Complaint
Report an adult establishment that does not follow zoning regulations.
Adult Protective Services
Get help for an adult age 18 or older who has mental or physical disabilities or make a complaint about the Adult Protective Services program.
Advertising Sign Complaint
Report a billboard, poster, or flexible fabric sign that does not follow permit regulations.
Affordable Housing Fee Fraud
Report being charged a fee to apply for housing sponsored by the Department of Housing Preservation and Development.
After School Program
Find an after school program for an elementary, middle, or high school student. Report a problem with an after school program.
Agency Charges Collected by the Department of Finance
Learn about the City and State agency charges, fees, and fines that appear on your property tax bill.
Air Conditioner in Danger of Falling
Report a window air conditioner that is in danger of falling.
Airline Complaint
Report an airline safety or scale problem.
Alcohol Drinking Complaint
Report drinking outside or in an unlicensed establishment or social club.
Alcohol License Check
Find out if a business is licensed to sell alcohol.
Alcohol Sale Complaint
Report the sale of alcohol to minors/intoxicated people, at more than half-off, to-go without food, outside of approved hours, or in unlicensed businesses.
Ambulance Complaint
Report a problem with an ambulance.
Amtrak Trains
Make a reservation, get travel information, or make a complaint about Amtrak trains.
Animal Abuse
Report abuse or neglect of an animal.
Animal Bite
Report an animal that bit a person.
Animal Facility Complaint
Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.
Animal Odor
Report animal odor from a residence.
Anti-Smoking Advertising Complaint
Report an upsetting anti-smoking advertisement.
Apartment Maintenance Complaint
Report a maintenance problem in an apartment, public area, or entire building of a privately-owned residential rental building.
Arcade Complaint
Report a problem with an amusement arcade.
Architect or Engineer Complaint
Report a problem with a registered architect or a professional engineer.
Arson Tips
Report that a fire may have been set deliberately.
Asbestos Complaint
Report asbestos that is exposed or illegally removed.
Assault
Call 911 to report any type of assault.
Assisted Living Facility or Adult Home Complaint
Report a problem with an assisted living facility or adult home.
ATM Complaint
Report a problem with an automated teller machine (ATM).
Auto Repair Complaint
Report a problem with a car repair or inspection.
Automated Employment Decision Tools
Learn about the law for automated tools that help with employment decisions.
Automatic Public Toilets
Get information or make a complaint about automatic public toilets.
Automobile Spray Paint Odor
Report spray paint odor or fumes from an automobile business or repair shop.
Awning, Canopy, Marquee, or Storm Enclosure Complaint
Make a complaint about an awning, canopy, marquee, or storm enclosure.
Bail Bond Agent Complaint
Report illegal business practices by a bail bond agent.
Bank Complaint
Report a problem with a bank, credit union, lending institution, or safe deposit company.
Bar or Club Complaint
Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.
Barbecuing
Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.
Barber Shop or Salon Complaint
Report a problem with a barber shop, beauty salon, or nail salon.
Battery Recycling
Learn about how to dispose of batteries. Report a business selling rechargeable batteries that doesn't accept them for recycling.
Beach Complaint
Report a problem with beach maintenance, water quality, or safety equipment.
Bed Bug Complaint
Report bed bugs.
Bees or Wasps Complaint
Make a complaint about bees or wasps.
Bike Rack Complaint
Report a bike rack issue or a usable abandoned bike chained to a bike rack. Learn how to retrieve a bike that has been removed from a city-owned bike rack.
Bikes in Office Buildings
Learn about the Bike Access to Office Buildings Law which allows bikes in commercial office buildings. Report office buildings not following with the law.
Biking, Rollerblading, or Skating Complaint
Report a problem caused by people biking, riding motorized scooters, rollerblading, skating, or using or storing ATVs.
Birth Certificate Change
Correct or update a birth certificate.
Blocked Building Exit or Fire Escape
Report partially or fully blocked building exits or fire escapes.
Blocked Driveway
Report a vehicle that is blocking your driveway.
Blocked or Clogged Culvert
Report a drain underneath a road that is clogged or blocked.
Blocked Sidewalk or Street
Report a sidewalk or street blocked by an object or activity.
Boiler Complaint
Report a problem with a boiler.
Boiler Inspection Violation
Learn about the violation issued to property owners who do not file an annual boiler inspection report.
Boiler Operator Engineer Complaint
Make a complaint about a licensed boiler operator engineer.
Booting Company Complaint
Make a complaint about a business that places wheel locks on illegally parked cars.
Bottle Refund
Learn about the bottle and can refund law or report a store not accepting a container.
Bottled Water Complaint
Report a problem with plain bottled water.
Breaking Park Rules
Report a person or group breaking park rules.
Bridges
Get information about bridges, request bridge maintenance or report a bridge condition.
Broken Sidewalk
Report a sidewalk condition that may cause a trip hazard. Learn about how to maintain or repair the sidewalk next to your property.
Broker Fees
Learn more about broker fees.
Building Construction Complaint
Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans.
Building Conversion or Occupancy Complaint
Report past changes without DOB approval, including to a basement, room, space, apartment, or building. Report building use against occupancy or zoning.
Building Demolition Complaint
Report building demolition that is illegal, unsafe, or done without a permit.
Building Not Registered Complaint
Report an unregistered 1-2 family home that is not occupied by the owner or owner's family.
Building or Public Space Accessibility Complaint
Report a building or public space that does not meet local accessibility requirements for people with disabilities.
Building Planting Regulations
Learn about building planting regulations or report a violation.
Building Sign Complaint
Report a problem with a building sign.
Burning Garbage
Call 911 to report burning garbage either outdoors or in an illegal incinerator.
Bus Arrival Sign
Get information, report a problem, or suggest a location for a sign with real-time bus arrival information.
Bus Lane Camera Complaint
Report a damaged or defective bus lane camera.
Bus Stop Shelters
Request a new bus stop shelter or report an existing bus stop shelter that needs maintenance or repair.
Buses and Subways
Get information or make a complaint about a MetroCard or bus or subway run by the Metropolitan Transportation Authority (MTA).
Business Complaint Against Another Business
Report a problem with a business only if you're a business.
Cable Complaint
Report a problem with a cable TV, phone, or internet provider.
Calorie Posting
Learn about calorie posting requirements information for restaurants and mobile vendors. Report failed to display calorie information.
Camp
Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.
Cannabis Retail Sale Complaint
Report a problem with a store that sells cannabis, including unlicensed businesses.
Car Dealer Complaint
Make a complaint about a business selling new or used cars.
Car Rental Complaint
Make a complaint about a car rental agency.
Car Service Complaint
Report a problem with a limousine, ambulette, Access-A-Ride taxi, black cab, or car service company.
Car Service Lost and Found
Report an item lost or found in a car service, limousine, or black car.
Car Wash Complaint
Report a problem with a commercial car wash.
Carbon Monoxide
Call 911 to report carbon monoxide emission or poisoning. Learn about carbon monoxide detector requirements.
Carpet and Flooring Business Complaint
Report a problem with a carpet or flooring business.
Carshare
Learn about a program that gives members access to cars for short-term use.
Case Assistance and Management for Older Adults
Get benefit and entitlement counseling for people age 60 and older, or report a problem with a case assistance or case management agency.
Cash Assistance, SNAP, or Medicaid Fraud
Report an individual or business committing welfare fraud.
Cash Payment Refusal
Report a store that doesn't accept cash as a form of payment.
Catch Basin Complaint
Report a street sewer catch basin that needs cleaning or has a defect, including missing curb piece or cover. Report a lost personal item in a catch basin.
Catch Basin or Sewer Odor
Report a smell coming from a catch basin or sewer.
Catering Establishment Complaint
Make a complaint about a rented space used to serve food or drinks for events.
Cell Phone Purchase Complaint
Make a complaint about the purchase of a cell phone.
Cemetery Complaint
Report a problem with a cemetery, monument, or headstone.
Certificate of Occupancy Complaint
Report a building that has overcrowding, no legal Certificate of Occupancy, or an illegal change in building use that violates the Certificate.
Chained Bike
Report an unusable (derelict) chained bike or a bike chained to a tree on the street or in a park.
Charity Background Check or Complaint
Request a review of a charity organization or report a problem with one.
Charity Fraud
Report a problem with a charity committing fraud.
Check Cashing Business Complaint
Report a check cashing business.
Chemical Complaint
Report chemical odors or chemicals that are abandoned or not stored safely.
Chemical Spill
Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.
Child Abuse
Report possible child abuse or neglect.
Child Care Complaint
Make a complaint about a day care facility, child care provider, or after school program.
Child Care Financial Assistance
Apply for financial assistance to pay for child care, get an application status, find a child care program, or re-certify your benefits.
Child Care Provider Payment
Get help with child care payments for child care providers under contract with ACS.
Child Health Plus Complaint
Report a problem with a Child Health Plus assistant.
Child Pornography
Call 911 to report child pornography.
Child Proof Stove Knob Covers Complaint
Report that child proof stove knob covers are not provided to a tenant.
Chimney or Ventilation Smoke
Report dense or visible smoke from a chimney or ventilation system.
Cigarette Sale Complaint
Report illegal cigarette sales, cigarette tax evasion, or a problem with a cigarette vending machine.
Circumcision
Learn about the risks of circumcision or report any concerns.
Citi Bike
Learn about Citi Bike membership or report an equipment maintenance problem.
City Agency Language Access Feedback
Make a complaint that a City Agency did not provide translation or interpretation services or make a request for additional language services.
City Agency or Worker Feedback
Give a complaint, compliment, or comment on the service provided by City Agencies and their employees.
City Budget Cut Feedback
Give feedback on proposed New York City budget cuts for child care, after school programs, Department of Education school closures, and public libraries.
City Claim
Report personal injury or property damage against the City or a City contractor including damage to a vehicle from a pothole.
City Claim Fraud
Report a false or fraudulent claim against the city.
City Comptroller Complaint
Report a problem with the City Comptroller.
City Contract Equal Employment Opportunity Compliance
Get help with EEO compliance (E.O. 50) forms. Report discrimination or illegal denial of benefits or fair wages by a City contractor.
City Council Member Complaint
Report a problem with a City Council Member.
City Marshal Complaint
Report a problem with a city marshal.
City Parking Permit for People with Disabilities
Apply for, renew, or report a problem with a New York City Parking Permit for People with Disabilities.
City University of New York (CUNY) Admissions Complaint
Report a problem with the CUNY Admissions Processes.
City Vehicle Complaint
Report an issue with a City vehicle.
City Worker Conflict of Interest
Report a City employee's potential ethics violation.
City Worker or Contractor Corruption or Criminal Misconduct
Report illegal activity, assault, or suspected wrongdoing by a City employee or contractor.
Citywide Performance Reporting
Learn about reports and statistics related to City services.
Commercial Bicycling Laws
Learn about the rules for businesses that employ delivery workers who use bikes, e-bikes, or cargo bikes. Report a business not following the laws.
Commercial Vehicle Parked in Residential Driveway
Report a commercial vehicle parked in a residential driveway or lot.
Condoms and Safer Sex Products
Get free condoms and safer sex products or report an issue with NYC-brand condoms.
Construction Labor Provider Complaint
Make a complaint about a business that employs and supplies workers for construction sites.
Construction Site No Smoking Sign Complaint
Report a construction site that does not have a No Smoking sign.
Cooling Tower Complaint
Report a cooling tower that is unsanitary, malfunctioning, or has structural problems.
Co-Op or Condo Sponsor Information Complaint
Report a problem with a co-op or condo sponsor.
Coronavirus (COVID-19) Testing
Get a COVID-19 test.
Cosmetics Complaint
Report a problem with cosmetics or makeup.
Counterfeit Item Sale
Report stores or vendors that are selling counterfeit items.
Counterfeit Money
Report counterfeit United States currency.
County Clerk
Get information about business certificates, divorce court, notary verification, and Supreme Court document maintenance.
Court
Get locations and contact information for courts.
Crane or Derrick Complaint
Report a crane or derrick operation that is unsafe or without a permit, license, or certificate.
Crash Barrier Complaint
Report a defective or missing crash cushion, guard rail, or concrete barrier.
Credit Card Complaint
Report a problem with a credit card company.
Crime Stoppers Tip
Report a crime.
Criminal Mischief
Call 911 to report criminal mischief, vandalism, or criminal activity that has damaged property.
Crisis Support for Veterans
Get help for veterans in crisis.
Curb or Driveway Complaint
Report a curb that is damaged, painted, or illegally cut for a driveway.
Damaged or Defective Goods
Report the purchase or delivery of damaged or defective goods.
Dangerous Animal
Call 911 to report an animal causing a dangerous or hazardous condition.
Dangerous Location or Situation
Call 911 to report a situation that might cause danger to life or personal property.
Dating Service Complaint
Report a problem with a dating service.
Dead Animal on Private Property
Learn how to dispose of dead pets or wildlife on your property.
Dead Animal on Public Property
Report a dead animal in a public place, including sidewalks, highways, and parks.
Dead Tree
Request the removal of a standing dead or dying tree.
Dealer in Products for Disabilities Complaint
Make a complaint about a business that sells, rents, or repairs any product used to correct a disability.
Death Certificate Order
Get a copy of a death certificate.
Death Investigation
Investigate a death that took place in New York City.
Debt Collection Agency Complaint
Make a complaint about a debt collection business.
Delivery App Complaint
Make a complaint about a food delivery app.
Dentist Complaint
Report professional misconduct by a dentist.
Department of Buildings Document Fraud
Report someone using false information to file for a Department of Buildings (DOB) document.
Department of Buildings Filing Representative Complaint
Report a problem with a filing representative registered with the Department of Buildings.
Department of Buildings Notice Defaced
Report a Department of Buildings notice that is defaced, unreadable, or missing.
Department of Citywide Administrative Services Building Security Complaint
Report a security problem in a DCAS-managed building.
Department of Consumer and Worker Protection License Replacement
Replace a DCWP license that is lost, stolen, or damaged.
Department of Consumer and Worker Protection Online Licensing
Get help using the Department of Consumer and Worker Protection (DCWP) online services.
Department of Design and Construction (DDC) Services and Projects
Learn about general services and initiatives or report a problem or get information for a specific Department of Design and Construction project.
Department of Motor Vehicles (DMV)
Learn about DMV services and office locations or make a complaint.
Department of Sanitation Signs and Decals
Request or download Department of Sanitation materials, including decals for recycling and compost bins, brochures, flyers, and signs.
Department of Sanitation Vehicle Accident
Report an accident or property damage involving a garbage truck, snow plow, or other City sanitation vehicle.
Department of Sanitation Worker or Vehicle Complaint
Report a problem with a Department of Sanitation employee's behavior or operation of a Sanitation vehicle.
Department of State (DOS) Licensed Professional or Business Complaint
Report a problem with a New York State Department of State licensed professional or firm.
Dirt Bikes and All-Terrain Vehicle (ATV) Storage Complaint
Report the illegal storage of dirt bikes or all-terrain vehicles (ATV).
Dirty Gutter
Report a gutter, including 18 inches into the street, that is not clean.
Dirty Sidewalk
Report a sidewalk or gutter, including 18 inches into the street, that is not clean.
Dirty Yard or Alley
Report an unclean or untidy yard, alley, or court that is visible from the street.
Disabled Vehicle
Report a disabled vehicle on a City street, limited access highway, bridge, or tunnel.
Discrimination
Report discrimination in employment, housing, public accommodations, and by members of the public.
Disorderly Person or Group
Report a disorderly person or group creating a dangerous condition.
Doctor Complaint
Make a complaint about a doctor.
Dog License
Apply for, renew, update, or replace a dog license.
Dog or Animal Waste
Report dog or animal waste in a park or on a street, sidewalk, or private property.
Domestic Violence
Report domestic violence or get counseling, support, and shelter for victims.
Domestic Violence Shelter Complaint
Report a problem with a domestic violence shelter.
Domestic Worker Employment Agency Complaint
Make a complaint about an employment agency that places domestic workers.
Donation Collection Bin Complaint
Report an illegally-placed donation collection bin.
Door-to-Door Sales Complaint
Make a complaint about a door-to-door salesperson.
Drag Racing
Report drag racing.
Drinking Water
Report cold or drinking water odor, taste, discoloration, or illness caused by drinking water. Get water quality and building water tank inspection info.
Drones
Apply for an Unmanned Aircraft Permit, which is required to operate a drone within New York City. Report unpermitted or reckless drone use.
Drug and Alcohol Services
Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.
Drug Sale
Report the sale of illegal drugs.
Drug Use
Report illegal drug use.
Dry Cleaner Complaint
Make a complaint about a dry cleaner.
Dry Cleaning Odor
Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.
Dry Weather Sewage Discharge Complaint
Report water flowing through a sewer outfall pipe during dry weather.
Dumping in Catch Basin
Report grease, gasoline, cement, oil, sewage, chemicals, or other liquids being dumped into a street sewer grate or catch basin.
Dumpster Complaint
Report a dumpster that is blocking a sidewalk or street, overflowing, or uncovered.
Dust Complaint
Report dust from roadwork, construction, demolition, renovation, or another source.
Earthquake
Learn about the 3.0 magnitude earthquake that occurred in Hasbrouck Heights, New Jersey around 10:20 PM Saturday, August 2, 2025.
E-Cigarette Sale Complaint
Report a problem with a store that sells e-cigarettes.
Elder Abuse
Report suspected abuse or neglect of an older adult age 60 or older.
Electric Bike, Scooter, or Storage Battery Sale Complaint
Report the sale of uncertified e-bikes, scooters, and their storage batteries.
Electric Company Complaint
Report a problem with an electric company.
Electric Space Heater Sale Complaint
Report electric space heaters sold without required safety features or disclosures.
Electrical Complaint
Report an electrical problem in a rental building, defective or exposed wiring in a building, or faulty outdoor electrical equipment.
Electrician or Plumber Complaint
Make a complaint about a licensed plumber or electrician.
Electronics or Appliance Repair Complaint
Make a complaint about a business that repairs electronic equipment or appliances.
Electronics Store Complaint
Make a complaint about a business that sells audio, video, photo, or computer equipment.
Elevator or Escalator Complaint
Report a problem with an elevator or escalator.
Emergency Housing Voucher Program
Learn about the 2021 American Rescue Plan Emergency Housing Voucher (EHV) Program.
Emotionally Disturbed Person
Report someone who appears to be emotionally disturbed.
Employment Agency Complaint
Make a complaint about an employment agency.
Essential Service Interruption Notice Not Posted
Report a residential building owner for not posting a notice before heat, water, gas, or electricity service is disrupted.
Excavation Undermining Nearby Building
Report building excavation that is undermining a nearby building.
Exchange, Refund, or Return Complaint
Report a business that refuses an exchange, refund, or return or does not post its policy.
E-ZPass
Learn about E-Zpass, which allows drivers to prepay tolls and get discounts, or paying Tolls by Mail.
Fair Fares NYC Complaint
Make a complaint about the Fair Fares NYC program or its employees.
Fair Housing
Learn about the City's laws against housing discrimination and get resources to resolve disputes.
Fair Workweek Law
Learn about the law that protects fast food, retail, and utility safety workers.
Fallen Tree or Branch
Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.
False Advertising
Report misleading or deceptive advertising.
Family Court
Learn about Family Court, including locations and hours.
Fence Complaint
Report a fence that is over the height limit, missing, or not secured.
Film or Television Production Complaint
Report noise or other problems with a film or television production.
Fire Alarm Box Complaint
Report a problem with a fire alarm box.
Fire Emergency
Call 911 to report a fire.
Fire Hazard
Report a potential fire hazard.
Fire Hydrant Complaint
Report a fire hydrant that is leaking, running, missing, misused, or damaged (including fender post), or blocked by a vehicle.
Fire Hydrant Request
Request installation, removal, relocation, spray cap fitting, or fender post installation.
Fire Suppression Contractor Complaint
Make a complaint about a licensed fire suppression contractor.
Fireworks Complaint
Report the sale, use, storage, or transport of illegal fireworks.
Floatable Trash in Waterway Boom or Net Containments
Report trash in a waterway. Learn about reducing floatables and other trash in waterways.
Foam Ban
Learn about the City's foam ban and report an establishment using or selling single-use foam products.
Food Poisoning
Report illness caused by food.
Food Safety Complaint
Report an unsanitary restaurant, deli, grocery, market, cafeteria, bakery, or facility where food is made or stored.
Foster Care Agency Complaint
Report a problem with a foster care agency.
Foul Odor from Unknown Source
Call 911 to report a smell that's coming from an unknown source.
Freelance Worker and Hiring Party Assistance
Get help for freelance workers and those who employ them.
Funeral Director Complaint
Make a complaint about a funeral director.
Funeral Home Complaint
Report a problem with a funeral home.
Furniture Store Complaint
Make a complaint about a furniture or mattress store.
Gambling
Call 911 to report illegal gambling.
Games of Chance Complaint
Make a complaint about a business that hosts bingo, raffles, and other games of chance.
Gaming Cafe Complaint
Make a complaint about a business with three or more computers for playing games.
Garbage Truck Spill
Report waste leaking or spilling from a garbage truck or trash that spilled onto the ground while being loaded into a truck.
Gas Company Complaint
Report a problem with a gas company.
Gas Leak
Call 911 to report a gas leak or any gas-related emergency or dangerous condition.
Gas Piping or Hookup Complaint
Report an improper, illegal, defective, or unpermitted gas piping or hookup.
Gas Station Complaint
Make a complaint about a gas station.
Gender Pricing Complaint
Report a retail service establishment that charges men and women different prices for the same service.
Goods or Services Delivery Complaint
Report a business that fails to deliver goods or services.
Gowanus Canal Construction Project
Learn about Gowanus Canal Construction Project. Report excessive or after hours construction noise.
Graffiti
Report graffiti. Learn about what your options are when someone else reports graffiti on your building.
Guard Dog Registration
Register a trained guard dog or report loss, theft, or transfer of ownership.
Gun Tip
Report the sale or possession of an illegal gun.
Gunshot
Call 911 to report gunfire.
Gym or Health Spa Membership Complaint
Report a problem with a gym or health spa membership.
Harassment
Call 911 to report any type of harassment, including sexual harassment, cat calling, and voyeurism.
Hate Crime
Call 911 to report a hate crime.
Heat Complaint in a Commercial Building
Report a heat problem in a commercial or public school building.
Heat or Hot Water Complaint in a Residential Building
Report a problem with heat or hot water in a residential building.
Heating Company Complaint
Report a problem with a heating company.
Higher Education Complaint
Make a complaint about a school of higher education.
Highway Fence Complaint
Report a problem with a fence on a highway.
Highway Flooding
Report a large amount of water on a highway.
Highway Plate Complaint
Report a shifted, missing, or broken steel plate on a highway.
Highway Resurfacing Request
Report a segment of a New York City highway in need of paving.
Highway Sign Complaint
Report a highway sign is blocked, damaged, dangling, missing, or inaccurate or an overhead electronic sign that is damaged or inaccurate.
Home Care Complaint
Report a problem with home care services.
Home Delivered Meals for Older Adults
Schedule, cancel, or report a problem with home delivery of meals for people age 60 and older.
Home Heating Oil Company Complaint
Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.
Home Improvement Contractor Complaint
Make a complaint about a home improvement contractor working on residential property.
Homeless Encampment
Report a homeless encampment.
Homeless Outreach Assistance
Request outreach for a homeless person living on the streets, in the subway, or in other public places.
Homeless Shelter Complaint
Make a complaint or comment about a homeless shelter.
Homeless Shelter Resident Assistance
Get help for homeless people who is currently in the shelter system, including medical concerns.
Homeowner and Mortgage Relief Scams
Learn about homeowner and mortgage relief scams.
Homeowner Help Desk
NYC homeowners can get help with issues, including mortgage fraud or scams, lien debt, repairs, and foreclosure.
Horse Drawn Cab Business Complaint
Make a complaint about a horse drawn carriage driver or business.
Hospital or Clinic Complaint
Report a problem with a hospital or clinic in New York State.
Hotel Complaint
Report a contract or billing issue or undisclosed service disruption at a hotel.
Housing Information Guide Notice Not Posted
Report a residential building owner for not posting a Housing Information Guide Notice.
Housing Used for Short-Term Rental (Vacation Rentals or Illegal Home-Sharing)
Report a location that is being used as a hotel, for vacation rentals, or for rentals of fewer than 30 days.
Hoverboard
Report the use of a hoverboard, which is a motorized self-balancing scooter.
HPD Section 8 Fraud
Report tenant or landlord fraud in the HPD Section 8 program.
Human Trafficking
Report the recruiting, transporting, selling, or buying of people to exploit them. Get support and social services for victims.
Identity Theft
Report identify theft or get tips for consumers and businesses about preventing it.
Idling Vehicle
Report a vehicle parked with its engine running for more than three minutes. Learn how to file a Citizen's Air Complaint.
IDNYC Complaints, Status, and Questions
Get information about IDNYC issues, status of an application, and their Mobile Enrollment Center.
Illegal Animal
Report a person selling or keeping a wild or illegal animal as a pet.
Illegal Dumping
Report past or chronic dumping on public property.
Illegal Eviction or Lockout
Call 911 to report an eviction that was not performed by a NYC Marshal or Sheriff.
Illegal Parking
Report a vehicle parked illegally on public property, a blocked hydrant, parking permit misuse, or overnight commercial parking on residential street.
Immigration Fraud
Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.
Immigration Service Provider Complaint
Make a complaint about a business that provides immigration services.
Incarcerated Person Medical Concern
Get medical attention for an incarcerated person in Department of Correction custody.
Indoor Air Quality
Report a problem with indoor air quality and learn how to improve air quality in your home.
Injured or Sick Animal
Get help for an injured or sick animal.
Insurance Complaint
Make a complaint about a health, car, home, life, or property insurance company.
Internet Service or Online Business Complaint
Report a problem with an online business or online service that wasn't delivered.
Invasive Plant Species
Learn about and report invasive plant species.
IRS Impersonation
Report someone impersonating an IRS employee.
Jail System Complaint
Report a problem with the New York City jail system, including threats to incarcerated people.
Janitor or Super Not Available
Report a residential building's janitor or super who is not available.
Jeweler Complaint
Report a problem with a jeweler.
Judge Complaint
Report misconduct by a judge.
Juvenile Detention
Learn about or make a complaint about juvenile detention programs and centers.
Labor Law
Learn about the rules that apply to workers and employers and report unfair or illegal practices.
Landmark Building Complaint
Report the alteration of landmark buildings without permission.
Laundromat Complaint
Make a complaint about a self-service laundromat or a business that washes clothes.
Lawyer Complaint
Make a complaint about a lawyer, including an unlicensed lawyer.
Layaway Complaint
Report a business that does not provide the terms of a layaway plan.
Lead Paint
Report lead paint, peeling paint, or lead dust due to construction. The City will send an inspector where applicable.
Legal Assistance
Get a lawyer referral, free legal services, and answers to questions about the law and courts. Connect with Tenant Helpline for advice and assistance.
Legal Assistance and Inquiries for Older Adults
Learn about legal service providers that provide free legal assistance specifically for seniors.
Lewd Act
Call 911 to report a lewd act done in public or where others are forced to see it.
Libraries
Find a public library.
Lifeguard Complaint
Make a complaint about a lifeguard.
Light from Parking Lot Complaint
Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.
LinkNYC
Learn about LinkNYC or report a problem with a LinkNYC kiosk.
Lithium-Ion Battery Safety and Complaint
Learn how to store, charge, and get rid of lithium-ion batteries safely. Report someone not following guidelines or counterfeit batteries.
Litter Basket Complaint or Request
Report a public trash can that is missing, overflowing, or being misused. Suggest a location for a new or replacement public litter basket.
Litter on Highway
Report litter, debris, or garbage alongside or on the roadway of a highway.
Littering
Report a location that is the target of chronic littering.
LockerNYC Pilot
Learn about a pilot program that allows New Yorkers to receive and send packages using secure lockers on public sidewalks.
Locksmith Complaint
Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.
Loft Complaint
Get help with resolving disputes between loft tenants and owners.
Long Island Rail Road
Get information or make a complaint about the Long Island Rail Road (LIRR).
Loose Syringes
Report loose syringes or needles on public property.
Lost Item in Sidewalk Grating
The City does not retrieve items that have fallen into sidewalk gratings.
Lost Item in Trash
Report an item lost in trash that has been collected by the Department of Sanitation.
Lost or Found Pet
Get help for an owner whose pet is lost or has been seized by the police or the Animal Care Centers.
Lost or Found Property
Report lost or found property.
Manage Your Fair Fares NYC Discount
Report a Fair Fares NYC OMNY card or Fair Fares NYC MetroCard that is lost, stolen, damaged, expired, or not working.
Managed Care Complaint
Report a problem with medical treatment received from managed care plans.
Manhole Cover Complaint
Report a missing, sunken, raised, damaged, noisy, or steaming manhole cover.
Manhole Flooding
Report a manhole that is overflowing with water or sewage.
Marriage Record
Get a copy of a marriage record or make a correction.
Medicaid Complaint
Report an issue with Medicaid benefits, staff, or case management.
Medical Device Complaint
Report a problem with quality or danger of medical device or machine.
Medical Emergency
Call 911 to report any type of medical or health related emergency.
Medical Waste Disposal
Learn how to get rid of medical waste, including syringes and lancets.
Medicare
Learn about a health insurance program for seniors age 65 and over and people with disabilities. Get assistance with enrollment, coverage, and billing.
Medicare Fraud or Abuse
Report possible Medicare fraud.
Metro-North Railroad
Get information or make a complaint about the Metro-North Railroad.
Missed Trash, Recycling, or Compost Collection
Report waste that was not picked up on your collection day or at a scheduled appointment.
Missing Person
Call 911 to report someone who may be missing, abducted, or kidnapped. Check if a missing person has been found.
Mold Complaint
Report mold in an apartment, loft, commercial, or abandoned building.
Money Transmitter Complaint
Report a problem with a licensed money transmitter business.
Mortgage or Loan Company Complaint
Report a problem with a mortgage or loan company.
Mosquitoes
Learn about spraying schedules and preventing mosquitoes by getting rid of standing water. Report an unusual number of mosquitoes during Mosquito Season.
Movie Theater Complaint
Report a movie theater not using open captions or other problems.
Moving Company Complaint
Report a problem with a moving company.
MyCity Business
Get online help for starting and operating a business in New York City.
Nail Salon Odor
Report a smell coming from a nail salon.
Naturally Occurring Retirement Community (NORC) Complaints
Make a complaint about social services provided in a Naturally Occurring Retirement Community (NORC).
Neighbor Odor
The City does not accept complaints about body or cooking odor from a residence.
Neighborhood Area Maps
Learn about Neighborhood Area Maps, also known as WalkNYC signs. Report a problem with a local neighborhood area map sign.
New Jersey Transit
Get information or make a complaint about the New Jersey Transit bus and train system.
New York City Public Schools Feedback
Submit a complaint or compliment about public school teachers, principals, other NYCPS staff members, or the NYCPS Chancellor.
New York Waterway Ferry
Learn about or report a problem with New York Waterway Ferry.
Newspaper Box Complaint
Report a problem with a newsrack.
Newsstand Complaint
Make a complaint about a booth that sells newspapers and magazines.
No Water, Low Water Pressure, or Water Temperature Complaint
Report no water, water pressure, or temperature problems.
Noise Complaints
Learn how to report noise in New York City.
Noise from Air Conditioner or Ventilation Equipment
Report noise from an air conditioner, ventilation equipment, exhaust device, or battery energy storage system (BESS).
Noise from Airplane
Report noise from an airplane.
Noise from Alarm
Report an alarm in progress or an alarm that goes off too often or for too long.
Noise from Bar, Club, or Restaurant
Report noise, including music, coming from a bar, club, or restaurant. Learn how mediation can help quality of life disputes between restaurants, bars,
Noise from Boat
Report noise from a boat.
Noise from Business Equipment
Report noise from business equipment.
Noise from Construction
Report noise from street or building construction, including jackhammer noise.
Noise from Dog or Other Animal
Report noise from a dog or other domestic animals.
Noise from Garbage Truck
Report noise from a City-owned garbage truck or a private carter.
Noise from Helicopter
Report noise from a helicopter.
Noise from House of Worship
Report noise from inside a house of worship.
Noise from Ice Cream Truck
Report music from an ice cream truck that isn't moving.
Noise from Intercity or Interstate Bus
Report noise from an intercity or interstate bus.
Noise from Large Party or Crowd
Call 911 to report a large, loud party that has potential for danger.
Noise from Lawn Equipment
Report noise from lawn care equipment.
Noise from Neighbor
Report a noisy neighbor.
Noise from Park
Report noise from a park.
Noise from Store or Business
Report noise (other than an alarm or equipment) from a store or commercial location.
Noise from Street or Sidewalk
Report noise from the street or sidewalk.
Noise from Vehicle
Report noise from a vehicle, including horn honking, engine idling, or loud music.
Non-Residential Building Maintenance Complaint
Report a maintenance problem in a commercial or non-residential building.
Nursing Home Complaint
Report a problem with a nursing home care.
NYC Ferry
Get information about NYC Ferry, including routes, fares, and rules. Make a complaint or report a lost item.
NYC Health Department Clinic Feedback
Make a complaint, give a compliment, or make a comment about a clinic run by the NYC Health Department.
NYC Radio and Television
Get information or make a complaint about NYC Media Group's television and radio shows.
NYC311 Accounts
Learn how to sign up for an online account to create and track NYC311 Service Requests. Get help with an account issue.
NYC311 Feedback
Give feedback on the service provided by NYC311 and its employees.
NYCHA Pet Policy
Learn about NYCHA's pet policy. Report a person breaking the rules.
NYCHA Public Housing Maintenance Complaint
Report a maintenance problem in a New York City Housing Authority apartment, building, or public space.
NYCHA Public Housing Section 8 Fraud
Report tenant or landlord fraud in public housing or the NYCHA Section 8 program.
NYSED Licensed Professional or Business Complaint
Report a problem with a professional or business licensed by New York State Education Department (NYSED) Office of Professions.
Obscured License Plate Complaint
Report a vehicle with a covered license plate.
Offensive Sexual Material
Report obscene sexual material displayed at a newsstand or other public location.
Off-Hour Delivery Program
Learn about the program that encourages delivery of goods in specific neighborhoods between 7 PM and 6 AM.
Oil Burning Equipment Installer Complaint
Report a problem with a licensed oil burning equipment installer.
Oil Spill
Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.
Older Adult Center Complaint
Report a problem with an older adult center.
Online or Mail Order Complaint
Report a problem with an online or mail-order business.
Open Streets
Learn about the program that transforms streets into open public space for pedestrians, cyclists, and school activities.
Organized Crime
Report organized crime.
Outdoor Dining Complaint
Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.
Outdoor Learning
Learn how schools and day care centers can use City streets, play yards, and parks for classes.
Overcharge
Report a business charging more than the posted or advertised price.
Overdose
Call 911 to report someone in very bad condition who needs immediate medical help.
Overgrown Grass or Weeds
Report overgrown grass or weeds on public property.
Paid Care Worker or Employer Assistance
Get help for paid care workers and their employers.
Panhandling
Report panhandling.
Paper License Plate Complaint
Report the use or sale of unauthorized paper license plates, also known as ghost plates.
Parent Coordinator
Contact a Parent Coordinator to report issues at your child's school.
Park Maintenance Complaint
Report broken equipment, unclean conditions, or another maintenance problem in a City park, pool, recreation center, or greenway.
Parking Meter Complaint or Request
Report a problem with a parking meter or request a refund. Request a new parking meter or removal or relocation of an existing parking meter.
Parking Signs and Rules
Learn about parking regulations and find out the rules for a specific location.
ParkNYC Parking Payment
Pay for street parking using a mobile app or website.
Parole
Get parole information, report a parole violation, or make a complaint about a parole officer.
PATH Trains
Get information or make a complaint about train service between Manhattan and New Jersey.
Pavement Marking Complaint or Request
Report missing or faded pavement markings (also known as street line markings) on a street or highway. Request brand new pavement markings.
Pawnbroker Complaint
Make a complaint about a business that sells pawned goods.
Pay Phone Complaint
Report a pay phone that is broken, damaged, dirty, or has graffiti.
Pedestrian Bridges
Learn about pedestrian bridges in New York City.
Pedestrian Plazas
Report a public pedestrian plaza that needs maintenance.
Pedestrian Ramp Complaint
Report a damaged pedestrian ramp.
Pedestrian Ramp Request
Request the installation of a new pedestrian ramp.
Pedestrian Signal Complaint or Request
Report a problem with an existing pedestrian (Walk/Don't Walk) signal. Request a new Accessible Pedestrian Signal.
Pedicab Business or Driver Complaint
Make a complaint about a business or driver operating pedicabs.
Pesticide Application Without Notice
Report someone using a pesticide without warning occupants or neighbors in advance.
Pet Sale Complaint
Report the sale of pets.
Pharmacist Complaint
Report professional misconduct by a pharmacist.
Pharmacy Without Naloxone
Give feedback about a pharmacy you visited to get naloxone or general comments about access to naloxone.
Phone Card Complaint
Report a problem with a pre-paid phone card.
Phone Complaint
Report a problem with phone service, billing, or provider.
Pigeon Droppings or Odor
Report unsanitary conditions caused by pigeons.
Pigeon Trapping or Netting
Report someone trapping pigeons without a permit.
Place of Assembly Without Permit Complaint
Report an establishment that does not have a Place of Assembly permit posted.
Plastic Bag Ban and Paper Bag Fee
Learn about the ban on plastic carryout bags and fee for paper bags.
Plastic Bag Recycling
Learn about or report a violation of the Plastic Bag Recycling Law.
Plastic Straw Rules
Learn about rules for plastic straws, splash sticks, or stirrers at food establishments. Report a food establishment violating the rules.
Plumbing Complaint in a Commercial Building
Report broken or leaking plumbing in a commercial building.
Plumbing Work Without Permit
Report plumbing work done without a permit.
Poison Control Center
Get help for poison-related issues.
Poison Ivy
Report poison ivy in a park or tree, on school property, or on private property.
Police Officer Complaint
Report unnecessary use of force, abuse of authority, discourtesy, or offensive language by a police officer. Report NYPD criminal activity or misconduct.
Police Officer Impersonation
Call 911 to report someone impersonating a police officer.
Poll Site Complaint
Report a problem with a poll site, voting machine, ballot, or poll worker.
Poll Worker Assistance
Get help with pay checks, work assignments, and other issues.
Pool or Billiard Room Complaint
Make a complaint about a business with pool, billiards, or pocket billiards.
Pool or Sauna Complaint
Make a complaint about pool or sauna maintenance, water quality, safety equipment, or unpermitted pool use.
Poster or Sticker Complaint
Report signs, stickers, or decals posted on public property.
Pothole or Cave-In on Highway
Report a pothole or cave-in on a highway.
Pothole or Cave-In on Street
Report a pothole or cave-in on a street.
Power Outage
Report a power outage or blackout to a utility company. File a ConEd claim for food or medicine spoiled during a power outage.
Pregnancy Services Center Complaint
Report a pregnancy services center that does not disclose required information about the services it offers.
Prevailing Wage Complaint
Make a complaint to recover money if you were not paid the correct wages.
Price Not Posted or Inaccurate
Report a business that doesn't post prices or posts inaccurate prices.
Private Carter Complaint
Report a problem with a commercial waste disposal company.
Private Elevator or Escalator Inspector Complaint
Report a problem with a licensed private elevator or escalator inspector.
Private Garage or Parking Lot Complaint
Make a complaint about a privately-owned parking facility.
Privately Owned Public Space (POPS) Complaint
Report a privately owned public space (POPS) that is poorly maintained or not open to the public during posted hours.
Process Server Complaint
Make a complaint about a person or business that issues summonses or other court papers.
Property Deed or Record Fraud
Report deed fraud or learn how to prevent it.
Property Grade Change Complaint
Report improper or unapproved changes to a property's grade, slope, or ground level.
Prostitution
Call 911 to report prostitution.
Protected Time Off
Learn about the Protected Time Off Law. Report an employer violating the law.
Public Advocate
Learn about and contact the elected official who reviews and investigates complaints about City services.
Public Auction Complaint
Make a complaint about a business or person selling merchandise by public auction.
Public Event Seating Complaint
Report a ticket seller that does not provide seating information for an event.
Public Garages and Parking Lots
Find a City-owned parking facility. Report problems with maintenance, cleanliness, lighting, or other conditions in City-owned parking facilities.
Public Official Threat
Call 911 to report someone threatening a public official, building, facility, or government employee.
Public Recycling Bin Complaint
Report an overflowing or misused public recycling bin.
Public Urination or Defecation
Report a person defecating or urinating in public.
Rabid Animal
Report an animal that may have rabies, dead or alive.
Radioactive Materials Complaint
Report radioactive material that is stored improperly or creating a risk of contamination.
Rain Garden
Learn about rain gardens that manage stormwater runoff from streets and sidewalks. Report a drainage or maintenance issue with a Rain Garden.
Rat or Mouse Complaint
Report rats, mice, and conditions that might attract them.
Receipt Complaint
Report a business that gives an incorrect or illegal receipt.
Reckless Driving
Call 911 to report reckless or dangerous driving in progress.
Recycling Theft
Report theft of recyclable materials.
Red Light Camera Complaint
Report a damaged or defective red light camera.
Rent Stabilization Notice Not Posted
Report a residential rental building owner for not posting a Rent Stabilization Notice.
Residential Pest Complaint
Report mice, bed bugs, fleas, flies, or roaches in an apartment or in a public area of a residential building.
Residential Rental Agency Complaint
Report a problem with a residential rental agency.
Restaurant Allergy Poster Complaint
Report a missing, incorrect, or improperly displayed food establishment allergy poster.
Restaurant and Mobile Food Letter Grading
Learn about letter grading for restaurants, food trucks and food carts. Report a missing, fake, or incorrect letter grade.
Restaurant Bathroom Rules
Learn about public bathroom requirements for restaurants. Report no toilets for customers in a restaurant required to provide toilet facilities.
Restaurant Complaint
Report a problem with a restaurant.
Restaurant Odor
Report a smell coming from a restaurant or street food vendor.
Rigger Complaint
Make a complaint about a licensed rigger.
Roof Tank Leak or Overflow
Report a leaking or overflowing roof tank.
Roosevelt Island Tramway
Learn about or report a problem with the Roosevelt Island Tramway.
Runaway or Homeless Youth Shelter and Support
Learn how young people can get shelter and services through Department of Youth and Community Development (DYCD). Submit a complaint or comment to DYCD.
Safe Construction for Tenants
Report that safe construction or Tenant Protection Plan (TPP) information is not posted or distributed to tenants.
Salary Transparency Law
Learn about the Salary Transparency Law.
Sale to Minor Complaint
Report a store selling box cutters, etching acid, laser pointers, spray paint, tobacco products or electronic cigarettes to minors.
Sales Tax Complaint
Report a merchant charging the wrong amount of sales tax.
Satellite Provider Complaint
Make a complaint about a satellite television provider.
Scaffold or Sidewalk Shed Complaint
Report a problem with a pipe scaffold, suspended or hanging scaffold, or sidewalk shed.
Scale Complaint
Make a complaint about a scale used by a business.
Scale Dealer or Repairer Complaint
Make a complaint about a business that trades, sells, or repairs weighing or measuring devices.
School Bullying
Report school bullying or get anti-bullying assistance.
School Bus Complaint
Report a problem with a yellow school bus or bus driver.
School Calendar and Closures
Get information about public school holidays, key dates, and unplanned closures.
School Construction
Get information or make a complaint about public school renovation or new construction projects.
School Discipline or Suspension Complaint
Report a problem with how public school staff handled discipline or suspension.
School Food Complaint
Report a problem with public school meals.
School Health Complaint
Report a problem with health instruction, medical care, or an unhealthy condition.
School Maintenance Complaint
Report a public school that needs repair or maintenance.
School Parent Leadership Complaint
Report a problem with a parent association or a specific member.
School Registration Complaint
Report a problem with getting a child enrolled or back into school.
School Safety Complaint
Report a fight or other safety issue at a public school.
School Sexual Misconduct
Report sexual misconduct in a New York City public school.
School Special Education Complaint
Report a problem with public school services for students with disabilities.
School Teaching and Learning Complaint
Report a problem with classroom learning, tutoring, or a specific educational program.
School Transfer Complaint
Report a problem with the school transfer process.
School Transportation
Learn about school transportation or report if a child missed a school bus.
Scrap Metal Processor Complaint
Make a complaint about a business that processes, buys, or ships scrap metal.
Seastreak Ferry
Learn about or report a problem with Seastreak Ferry.
Second Avenue Subway Construction
Learn about Second Avenue Subway construction. You can also make a complaint.
Septic or Cesspool Complaint
Report a problem with a private, on-site sewage disposal system (septic or cesspool).
Sewage Leak or Odor Indoors
Report a sewage leak or odor in a residential or commercial building.
Sewer Backup
Property owners can report sewage water coming out of a toilet, sink drain, or bathtub drain.
Sexual Assault
Call 911 to report sexual assault.
Shared E-Scooter Program
Learn about the shared electric scooter program in the East Bronx and Eastern Queens.
Sidewalk Cellar Door Complaint
Report sidewalk cellar door that is open and unprotected, damaged, bent, broken, or wobbly.
Sidewalk Collapsed
Report a sidewalk that collapsed, caved in, or fallen into a hole.
Sidewalk Grating Complaint
Report a missing or defective metal sidewalk grating.
Sidewalk Repair Protest
Report a problem with a sidewalk that the City repaired.
Sidewalk Seating
Find sidewalk seating locations. Report a city-owned bench or leaning bar needing repair. Request a new bench or leaning bar location.
Sidewalk Staircase Complaint
Report a problem on a sidewalk stairway that connects two different street levels.
Sidewalk Utility Hardware Complaint
Report a damaged, sunken, or noisy utility access cover on a sidewalk.
Sidewalk Valve Cover Complaint
The City does not accept reports of missing or damaged sidewalk valve covers.
Sidewalk Washing Complaint
Report someone washing a sidewalk outside of permitted hours.
Sign Hanger Complaint
Make a complaint about a licensed sign hanger.
Single Occupancy Bathroom Complaint
Report a missing sign saying a single-occupancy bathroom is for people of any gender.
Site Safety Manager Complaint
Report a problem with a licensed construction site safety manager.
Skip the Stuff
Learn about the restrictions on providing utensils, condiments, napkins, and extra containers for take-out or delivery.
Smoke Free Air Act Complaint
Report violations of the Smoke Free Air Act.
Smoke or Fumes
Call 911 to report smoke or fumes.
Smoking or Vaping Complaint
Report illegal tobacco or marijuana smoking or vaping.
Snow or Ice on Building
Report snow or ice on a building or construction site.
Snow or Ice on Sidewalk
Report snow or ice on a sidewalk. Learn about snow shoveling rules for property owners.
Snow or Ice on Street or Highway
Report an icy or snowy roadway and learn about snow clearing operations.
Social Club Safety Complaint
Report a problem with an obstructed or locked exit, overcrowding, lack of exits, or lack of alarms or sprinklers.
Social Security
Apply for or report changes to a Social Security, Disability, or SSI benefit. Apply for, renew, replace, or update a Social Security card or number.
Social Security Fraud
Report Social Security fraud.
Sodium Warning Complaint
Report a chain restaurant that does not post warnings about sodium content.
Solar or Green Roof Non-Compliance
Report roof construction that does not comply with Local Law 92 or 94 of 2019.
Solid Waste Transfer Station Complaint
Report a condition at a private solid waste transfer station.
Special Natural Area District (SNAD) Complaint
Report a tree removal or natural feature change in a Special Natural Area District (SNAD).
Speed Camera Complaint
Report a damaged or defective speed camera.
Speed Reducer Request
Request speed reducer installation, repair, or removal.
Sprinkler System Complaint
Report a problem with a broken sprinkler system in a 1 or 2 family home or commercial building.
Squeegee Complaint
Report someone requesting money for unwanted car window washing.
Standing Water
Report standing water outdoors during Mosquito Season.
State Court
Get information or make a complaint about State Court.
State Parking Permit for People with Disabilities
Apply for, renew, or report a problem with a New York State Parking Permit for People with Disabilities.
Staten Island Ferry
Get information or make a complaint about the Staten Island Ferry.
Staten Island Ferry Lost and Found
Report an item lost or found on the Staten Island Ferry.
Staten Island Railway
Get information or make a complaint about the Staten Island Railway.
Stolen Property
Call 911 to report stolen property.
Stolen Vehicle
Call 911 to report a stolen vehicle. You must be the owner of the vehicle to report it as stolen.
Stop Work Order
Learn about a Stop Work Order. Report work being done while an order is in effect.
Storage Warehouse Complaint
Make a complaint about a business that stores goods for a fee.
Store Air Conditioning Complaint
Report a store that leaves its doors or windows open when cooling systems are on.
Store Complaint
Report a store that uses deceptive practices or commits fraud or other consumer protection violations.
Stray or Abandoned Animal
Report a stray or abandoned animal.
Street Con Game
Report a street con game, such as three card Monte.
Street Flooding
Report street flooding or ponding.
Street Light Complaint
Report a problem with a street light.
Street Plate Complaint
Report a steel street plate that is shifted, noisy, missing anti-skid material, or missing during excavation of a City street.
Street Repair Complaint
Report damage to a street caused by street work.
Street Resurfacing Request
Report a street in need of paving.
Street Sign Complaint
Report a problem with a street sign.
Street Sweeping Complaint
Report missed or inadequate street cleaning.
Street Utility Hardware Complaint
Report a damaged, sunken, or noisy utility access cover on a street.
Street Vendor Complaint
Make a complaint about a vendor operating on City streets, sidewalks, or bridges.
Student Attendance and Absence
Learn about student attendance requirements or report an absence.
Suicide
Call 911 to report that someone is considering suicide or endangering themselves.
Summer Meals for Children
Learn about free breakfast and lunch for New York City children ages 18 and under.
Suspicious Package
Call 911 to report a suspicious looking package.
Suspicious Vehicle
Call 911 to report a suspicious looking vehicle.
Sweepstakes Complaint
Report a problem with a sweepstakes.
Sweet Odor from Unknown Source
Report a sweet smell coming from an unknown source.
Tanning Establishment Complaint
Make a complaint about a business that provides tanning machines for use.
Tattoo Parlor Complaint
Report a tattoo parlor or artist is unsanitary or unlicensed.
Tax Fraud
Report tax evasion or fraud involving sales, payroll, cigarette, or personal income sales tax.
Tax Preparation Services Complaint
Make a complaint about someone offering tax preparation services.
Taxi Complaint
Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.
Taxi Lost and Found
Report an item lost or found in a yellow or green taxi.
Taxpayer Advocate
Get help if you've been unable to resolve a tax or rent freeze issue with the Department of Finance through the normal process.
Telemarketing Fraud
Report telemarketing fraud.
Telemarketing Texting Complaint
Report telemarketers soliciting through text messages.
Telephone Pole or Wire Complaint
Report a problem with a telephone pole or wires.
Terrorism
Report suspected terrorist activity.
Theft of Service
Call 911 to report someone using a service without paying for it.
Ticket Scalping
Report an illegal ticket sale.
Ticket Seller Complaint
Report a problem with a ticket price or seller.
Tobacco Product Sale Complaint
Report a problem with a store that sells tobacco products, including cigarettes.
Tour Bus Complaint
Make a complaint about a tour bus.
Tour Guide Complaint
Make a complaint about a tour guide.
Tow Truck Complaint
Make a complaint about a tow truck driver or company.
Toy Gun Sale
Report a business that sells toy or fake guns that are not brightly colored.
Traffic Condition
Learn about traffic and travel conditions in the NY metro area. Report a non-emergency traffic condition, such as congestion or chronic speeding.
Traffic Median Pedestrian Fence Complaint
Report a problem with a pedestrian fence at a traffic median.
Traffic Signal Complaint or Request
Report a problem with an existing traffic signal. Request a new traffic signal.
Traffic Trends
Learn about or report traffic patterns or trends.
Transportation for Older Adults
Learn about transportation options for people age 60 and older. Make a complaint about a senior transportation provider.
Trash or Debris in Street
Report a stray trash bag or loose debris in the driving or biking lane of a City street.
Trash, Recycling, or Compost Disposal Complaint
Report a building that doesn't follow trash, recycling, or compost disposal rules.
Trash, Recycling, or Compost Storage Complaint
Report trash, recycling, or compost stored incorrectly on private property.
Travel Agency Complaint
Make a complaint about a travel agency.
Tree Destruction
Report someone damaging or destroying City trees on a street or in a park.
Tree Planting
Learn about the Neighborhood Tree Planting Program. Report a problem with the location or condition of a newly planted tree.
Tree Pruning
Learn about tree pruning, request pruning of a City tree, or become a volunteer Citizen Pruner.
Tree Stump
Learn about City tree stump removals.
Trees and Sidewalks Repair
Learn about free repair for qualifying City sidewalks that are severely damaged by curbside tree roots.
Trespassing
Report trespassing, which is entering someone's property without permission.
Truck Route Complaint
Report a truck on a roadway where truck traffic is not allowed.
Tunnels
Get information or make a complaint about a tunnel.
Unemployment Insurance
Learn about filing an unemployment insurance claim.
Unleashed Dog
Report a dog that is not leashed in a park or other public place.
Unlicensed Business
Report a business operating without a license.
Unlicensed Contractor
Report work done by an unlicensed plumber, electrician, or contractor.
Unlocked Park or Playground
Report an unlocked park, playground, or park building.
Unsafe Construction Material Storage
Report unsafe storage of flammable or explosive material at a construction site or in a building.
Unsafe Highway Construction
Report a dangerous condition at a highway construction site.
Unsafe New Building Structure
Report a new building under construction that is unsafe.
Unsafe Product
Learn about or report the sale of pesticides or other unsafe products.
Unstable Building
Report a building that is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior facade.
Unwanted Ad or Menu
Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.
Used Goods Dealer Complaint
Make a complaint about a business that buys or sells used items, including catalytic converters.
Used Gun Dealer Complaint
Make a complaint about a business that buys or sells secondhand firearms.
Vacant Building Complaint
Report an open vacant building.
Vacant Lot Complaint
Report a vacant lot that is dirty or not fenced.
Vacate Order
Get information about vacate orders. Report people in a building with a vacate order.
Vandalism in a Park
Report vandalism taking place in a park.
Vehicle Accident
Report a car accident.
Vehicle Exhaust
Report visible exhaust from a vehicle.
Vehicle Registration or License Plate
Learn about vehicle registrations, titles, license plates, and inspections.
Vehicle Stored on Residential Property or Vacant Lot
Report a vehicle stored on residential property or in a vacant lot.
Ventilation or Exhaust System Complaint
Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.
Verizon Telephone, Internet, and Cable Service
Learn about or get help with Verizon telephone, internet, and cable service.
Wall Complaint
Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate.
Wastewater Treatment Plant Complaint
Report noise or a bad smell from a wastewater treatment plant, sewage treatment plant, or pumping station.
Wasting Water
Report the use of too much water or water waste in any facility.
Water Drainage Complaint
Report a problem with building or property drainpipe or drainage.
Water Leak in a Building
Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.
Water Leak on Street or Sidewalk
Report water leaking on a street or sidewalk.
Water Main Break
Report a possible water main break.
Water Meter Complaint
Report a water meter that is broken, leaking, frozen, missing, or stolen.
Water Sampling Station Complaint
Report a defective water sampling station.
Waterway Complaint
Report floating debris, oil, gasoline, sewage, or unusual color in a waterway.
Welder Complaint
Report a problem with a licensed welder.
Wellness Check
Call 911 to request a wellness check for someone you haven't been able to contact.
Wild Animal
Get information about wildlife, including how to report wild animals or the removal of wildlife from a park.
Window Guard Complaint
Report missing window guards or a landlord or tenant who refuses installation.
Worker Safety
Learn about worker safety or report worker health hazards.
Workers' Compensation Fraud
Report workers' compensation fraud.
X-Ray Machine Complaint
Report a problem with an X-ray machine.
Zombie Homes Initiative
Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.
Follow NYC311
Download the NYC311 Mobile App
About NYC311
Send Feedback
NYC311 Privacy Policy
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Internet Explorer
In the View menu, select Text Size. View > Text Size > Largest
Safari
In the View menu, select Zoom In. View > Zoom In
Macintosh Shortcut: Command+
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