Route 22 Shuttle – Union County Department of Human Services

Route 22 Shuttle – Union County Department of Human Services
Skip to the content
Accessible Transportation
To schedule services, please call
908-241-8300
Welcome
The Union County Route 22 Safety Shuttle provides a safer means of crossing the highway to transit-dependent employees of retail, office, and industrial businesses, as well as local residents.
About
The Route 22 Safety Shuttle was implemented in October, 2007 to provide a safer means of crossing the highway to transit-dependent employees of retail, office, and industrial businesses, as well as local residents.
The Route 22 Safety Shuttle has three routes that, combined, stop at all NJ Transit designated bus stops from Union through Kenilworth and Springfield. Service is offered seven days a week, 362 days per year and is available free of charge to the general public as well as county employees.
The Shuttle was implemented in a collaborative effort by the NJ Department of Transportation, NJ Transit and the County of Union. In the 11 years since implementation the service has provided over 700,000 one-way rides to passengers.
The NJDOT Route 22 Pedestrian Safety Study recommended improvements to reduce or eliminate pedestrian accidents and fatalities along the 3.5 mile center median section of Route 22 in Union, Kenilworth and Springfield. The establishment of the Safety Shuttle was a cost-effective non-engineering solution after alternatives such as a traffic signals and a pedestrian overpass were previously rejected as too costly or otherwise unacceptable.
Shuttle Services
The Union County Route 22 Safety Shuttle provides a safer means of crossing the highway to transit-dependent employees of retail, office, and industrial businesses, as well as local residents.
Open to the public at no cost.
Shuttle service Routes A and B operate Monday through Saturday.
Single vehicle service – Shuttle Route C – operates Monday through Saturday after 7:00PM and all day Sunday.
Vehicles circle the route approximately every half hour All stops are at NJ Transit designated bus stops except as noted.
You may enter or exit the bus at any stop by signaling the driver.
Passengers can request a route deviation up to one-half mile off route which needs to be requested by 3:00 PM the day prior to service by calling 908-241-8300. For their return trip the passenger must call and press 2 to notify dispatch.
No service is provided on the following holidays Easter Sunday, Thanksgiving Day, and Christmas Day.
Service animals, respirators and portable oxygen tanks are permitted.
This information is available in alternate format upon request.
If this information is needed in another language please call 908-659-5000.
Routes
Route 22 Shuttle Service – Union County
🚌 Shuttle Routes & Schedules
Route A
Shuttle A
Connects with NJ Transit
Bus Routes 65, 66, 94, 114, 117
Mon – Fri
6:30 AM – 7:00 PM
Saturday
6:45 AM – 7:00 PM
Route B
Shuttle B
Connects with NJ Transit
Bus Routes 94, 114, 117
Mon – Fri
6:30 AM – 7:00 PM
Saturday
6:45 AM – 7:00 PM
Route C
Shuttle C
Connects with NJ Transit
Bus Routes 65, 66, 94, 114, 117
Mon – Fri
7:00 PM – 11:00 PM
Saturday
7:00 PM – 9:45 PM
Sunday
7:30 AM – 7:45 PM
📍 Bus Stop Directory
Section One
ID: 29760
Pep Boys
Section Two
ID: 29828
Clinton Manor
Section Three
ID: 29656
Care Station M.G.
Section Four
ID: 29657
Nissian World
Section Five
ID: 29658
Western Union
Section Six
ID: 29652
Pearle Vision
Section Seven
ID: 29653
Autoland
Staples
Section Eight
IDs: 29817 / 29655 / 29654
24 HR Fitness
Target
Section Nine
ID: 29818
Home Depot
TJ Maxx
Walmart
PetSmart
Section Ten
ID: 29818
Harbor Freight
McDonald’s
Section Eleven
ID: 29003
Party City
Section Twelve
ID: 29819
Burger King
Section Thirteen
ID: 29825
CostCo
LA Fitness
Section Fourteen
Planet Honda
Section Fifteen
ID: 29826
ShopRite
Best Buy
Section Sixteen
ID: 29827
AutoZone
🏢 Plaza Interior Stops (Sections A–I)
Riverside Urgent Care
Guitar Center
Advanced Auto Parts
TGI Friday’s
Valvoline
PetCo
Starbucks
Verizon
Union Plaza Diner
City MD
Xfinity
Chick-Fil-A
PC Richard & Son
Schedule
Route A
Hours of Operation
Monday–Friday:
6:30 AM – 7:00 PM
Saturday:
6:45 AM – 7:00 PM
Sunday
: No Service
Route
START – N Monroe Street Bus Stop
N Monroe Street (1700) Bus Stop → Brown Ave Bus Stop
Stern Ave → Hillside Ave Bus Stop
S. Springfield Ave Bus Stop →
Turn onto 22 East
S. Springfield Ave (450) Bus Stop →
Lawrence Rd Bus Stop
Fadam Road Bus Stop → Fadam Road (1150) Bus Stop
Jefferson Ave Bus Stop →
Turn onto Jefferson Ave
Monroe Street → S. Greeley Ave → Springfield Road Bus Stop
N. Michigan Ave Bus Stop → Country Club Drive
Ball Ave Bus Stop →
Turn onto 22 West
Hudson Street Bus Stop → Gelb Ave
Springfield Road Bus Stop → N. Greeley Ave Bus Stop
STOP – N Monroe Street Bus Stop
Route B
Hours of Operation
Monday–Friday:
6:30 AM – 7:00 PM
Saturday:
6:45 AM – 7:00 PM
Sunday
: No Service
Route
START – N Monroe Street Bus Stop
Between N Monroe Street & Brown Ave —
Businesses located in Center Medians – Sections E, D, C
Between Brown Ave & Hillside Ave —
Businesses located in Center Medians – Sections C, B, A
Turn onto Route 22 East
Refer to Shuttle A from Lawrence Rd – Jefferson Ave
Sections A, B, C, D, E
Between Greeley Ave S. & Springfield Road —
Businesses located in Center Medians – Section F
Between Springfield Road & N. Michigan Ave —
Businesses located in Center Medians – Sections F & G
Between N. Michigan Ave – Turn onto Rt 22 West – Hudson St —
Businesses located in Center Medians – Sections H & I
Refer to Shuttle A from Hudson St to Springfield Rd
STOP – N Monroe Street Bus Stop
Route C
Hours of Operation
Monday–Friday:
7:00 PM – 10:45 PM
Saturday:
7:00 PM – 9:45 PM
Sunday:
7:30 AM – 7:45 PM
Route
Route C runs on the same routes as A & B.
Please see refer to routes A and B
The businesses are in safe walking distance and can be reached.
Policies
Improving Access
Your feedback can help us identify specific service problems that may need our attention. If there is a problem, we encourage you to call our office at 908-659-5001 to file a complaint. Our staff devotes many hours to investigating complaints and resolving them. There is no limit on the number of complaints you can file.
You should not be afraid that submitting complaints would affect the quality of your   service or your eligibility. Union County does not tolerate retaliation of any kind against our riders. We immediately investigate all accusations of retaliation.
Rider Code of Conduct
Seatbelts & Seating
: Every rider must wear a seatbelt. Removing or refusing to wear a seatbelt is not allowed. NO STANDING DURING TRANSIT, passengers must be seated.
Eating, Drinking and Smoking
: Unless medically necessary, no eating or drinking is allowed on vehicles. All vehicles have a No Smoking rule.
Personal Hygiene
: Riders must maintain an acceptable standard of cleanliness.
Cellphone Usage
: Speak softly when using a cellular phone as a courtesy to other passengers.
Prohibited Serious Disruptive Conduct
: There are actions that are never allowed.  Examples of this conduct include, but are not limited, to the following:
Behavior that interferes with the safe operation of the vehicle
Abusive language or behavior | Harassment of riders, drivers, passengers
Riding under the influence of alcohol or illegal drugs
Riding with any weapons Any rider who physically assaults another person or demonstrates illegal or dangerous behavior may be subject to immediate suspension from services. An investigation will be initiated and the rider will have an opportunity to discuss issues before any final action is determined.  All vehicles are equipped with cameras and vehicle occupants are subject to video and audio recording for the safety of all passengers.
ADA Complaint Policy and Form
Click here
Non-Discrimination Policy
We are committed to ensuring that no person is excluded from, or denied the benefits of our services on the basis of race, color, or national origin. Any person who believes that they have, individually or as a member of any specific class of persons, been subject to discrimination on the basis of race, color, or natural origin, may file a complaint in writing to Union County Paratransit. To file a complaint, or for more information on Union County’s obligations under Title VI, please write to Union County:
Union County Paratransit System
10 Elizabethtown Plaza, 2nd Floor
Elizabeth, NJ 07202
If information is needed in another language please call 908-659-5000. Si necesita información en otro idioma, llame al 908-659-5000
Reasonable Modification Policy
Click here
Title VI Non Discrimination Policy
Submit a Title VI Complaint Online – Click here
Title VI Complaint Form – Click here
The Title VI Act of 1964, as amended, helps to ensure anti-discrimination is enforced throughout the work undertaken by all recipients of federal funding.  The County of Union, including Union County Paratransit, has implemented procedures to prohibit discrimination on the grounds of race, color, sex, age, national origin, religion, disabling condition, or being included within minority populations and/or low income populations, as well as, ensure meaningful access to programs and activities by persons with Limited English Proficiency (LEP). Title VI also prohibits exclusion from participation, denial of benefits to, or others subject to discrimination under any program or activity administered by the County of Union.
Any person who believes they have been aggrieved by an unlawful discrimination practice under Title VI has a right to file a formal complaint with the County of Union.  Any such complaint must be in writing and filed with the County of Union.  The complaint must be filed within one hundred eighty (180) days following the date of the alleged discriminatory occurrence.    Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint with the Federal Transit Administration in writing and may be addressed to: Title VI Program Coordinator, East Building, 5th Floor – TCR, U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, DC 20590 or visit
www.njtransit.com/diversity
The County of Union also provides language access services to populations of persons with Limited English Proficiency (LEP) who are eligible to be served or likely to be affected by our programs.  The County of Union will schedule interpreters or bilingual staff when necessary to communicate, unless, after being informed of the right to interpreter services, the individual expresses a clear preference to bring their own interpreter. The County of Union will schedule an interpreter or bilingual staff member at no cost to assist in reading English language notices, letters, or other written information from the County of Union.
To file a written complaint, or for more information on the County of Union’s obligations under Title VI and/or to request LEP services, please either write to Karen Dinsmore, Acting Paratransit Director, Union County Paratransit, 10 Elizabethtown Plaza – 2nd floor, Elizabeth, NJ 07202, or contact the County of Union at www.ucnj.org.
Karen Dinsmore, Acting Paratransit Director
Union County Paratransit System
10 Elizabethtown Plaza. Second Floor
Elizabeth, NJ 07202
Call
908-241-8300
For general questions, call 908-659-5000 between the hours of 8:30am to 4:30pm Monday thru Friday, excluding major holidays
Please click here to use our form for comments and questions.
County of Union, New Jersey
Contact the County
Organizational Chart
Privacy Statement
OPRA Requests
Employee Intranet
Office of the Director
Union County Department of Human Services
10 Elizabethtown Plaza, 2nd Floor
Elizabeth, NJ 07201
908-527-4808
Division of Social Services
Elizabeth Office
342 Westminster Ave.
Elizabeth, NJ 07208
908-965-2700
Plainfield Office
200 West 2nd St.
4th Floor
Plainfield, NJ 07060
908-791-7000
American Job Center
Elizabeth Office
921 Elizabeth Ave.
Elizabeth, NJ 07201
908-558-8000
Plainfield Office
200 West 2nd St.
2nd Floor
Plainfield, NJ 07060
908-757-9090
Need Assistance? Have Questions?
Find out about the many programs and services that are available to you by contacting the Action Line.
Email or Call
908-677-5405
dhsaction@ucnj.org
Translate
Lets Chat!
You reach a live agent by clicking the chat icon on the bottom right corner of this page.
Official Website of the County of Union, New Jersey