San Francisco Water Power Sewer Active Alerts If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org . Learn more or review active service alerts CleanPowerSF Announces Rate Decrease CleanPowerSF is lowering rates by 20 - 25% beginning March 1. Power Rates Proposed Water & Sewer Rates for Fiscal Years Ending 2027-28 Proposed Water and Sewer Rates Save Water and Money Get up to $200 per toilet when you replace old toilets with ultra-high efficiency tank models. Open to homes and businesses served by the SFPUC. Apply for a Rebate San Francisco is Rain Ready. Are you? Plan. Prepare. Protect. Find resources to get rain ready. Lower your utility bill by up to 40% Customers with low incomes can get 25% - 40% off their SFPUC water and sewer bills with our new Customer Assistance Program. Lower Your Utility Bill Service Payment Options Start or Stop Service Service Alerts Construction in Your Area How Can We Help? Customers Residential Customers Essential water, power, and sewer services 24/7. Water Account Services Starting or Stopping Service Update Your Account My Account - Water Payment Method Options Resources for Customers with Overdue Bills Updated Bills and Payment Plan Power Account Services Hetch Hetchy Power Customers CleanPowerSF Customers Developers and Contractors Developers and Contractors Opportunities and Guidelines for Construction Contracts and Bids Contract Opportunities and Payments SFBid SOLIS Construction New Developments Utility Infrastructure Construction Management Procedures Land Use and Right of Way Programs & Learning Conserving Water & Diversifying Supply Conservation Recycled Water Groundwater Onsite Water Reuse Innovations Emergency Preparedness Emergencies and disasters are a reality in California. Our teams are dedicated to being informed and prepared, and we offer these resources to help you prepare, too. Flood Maps Find out if your property is at risk of flooding in a major rainstorm, learn about related legislation regarding property sale disclosures, and take advantage of our programs to help you prepare for and minimize impacts of heavy rains on your property. Latest News The Salmon Are Back as the SFPUC Marks Earth Day April 22, 2026 CleanPowerSF Marks 10 Years with New Bill Credits to Help Customers Go Electric April 16, 2026 Bay Area Public Water and Wastewater Utilities Build Advanced Radar Network, Bringing Academic Advancements to the Region's Weather Preparedness March 26, 2026 Latest Stories SFPUC Completes Full LED Lighting Retrofit at 1 South Van Ness Donald Pollitt April 21, 2026 Power SF Water Division Makes a Super Bowl Save at the Palace of Fine Arts Lydia Chan April 10, 2026 Water Celebrating Harold E. Hill, Journeyman Laborer with Local 261 Whitney Bembenek April 8, 2026 Community What can we help you find today? Popular Searches How do I pay my bill? How can I apply to SFPUC? How do I contact support? What rates am I paying? Tools for... Residents Developers Educators