2.2 Recommendations for UCoC training

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The U4C Building Committee, with support from the Wikimedia Foundation, should develop and implement training to provide a common understanding of the UCoC and skills for its implementation. Relevant stakeholders should be consulted in the development of training, including, but not limited to: Affiliates, the Affiliations Committee, Arbitration Committees, Stewards and other Advanced Rights Holders, T&S and legal, and others as it deems beneficial to providing a complete view of the UCoC.

2.2 Recommendations for UCoC training

The U4C Building Committee, with support from the Wikimedia Foundation, will develop and implement training to provide a common understanding of the UCoC and skills for its implementation. It is recommended that relevant stakeholders should be consulted in the development of training, including, but not limited to: Affiliates, the Affiliations Committee, Arbitration Committees, Stewards and other Advanced Rights Holders, T&S and legal, and others as it deems beneficial to providing a complete view of the UCoC.

The training will be set up in independent modules covering general information, identification of violations and support, and complex cases and appeals. After the first U4C is onboarded, they should maintain and update the training modules as needed. The training will be set up in independent modules covering general information, identification of violations and support, and complex cases and appeals. After the first U4C is onboarded, it will be responsible for maintaining and updating the training modules as needed.

Local communities and Wikimedia Affiliates who want to provide training at their community level will get financial support from the Wikimedia Foundation to implement training.

Training modules should be made available in different formats and on different platforms for easy access.

Participants who complete a module should have the option of having their completion publicly acknowledged.

Training modules will be available in different formats and on different platforms for easy access. Local communities and Wikimedia Affiliates who want to provide training at their community level will get financial support from the Wikimedia Foundation to implement training. This includes support for translations.

We recommend participants who complete a module should have the option of having their completion publicly acknowledged.

The following sets of trainings should be available:

Module A - Orientation (UCoC - General)

  • This module will help to ensure a common understanding of the UCoC and its implementation
  • It will explain concisely what the UCoC is and what kind of enforcement will be expected, as well as what tools are available to help report violations

Module B - Identification and Reporting (UCoC - Violations)

  • This module will give people the ability to identify UCoC violations, understand reporting processes and learn how to use reporting tools
  • It will detail the type of violation, how to identify reportable instances in their local context, how and where to make reports, and optimal handling of cases within UCoC processes
  • Where applicable, training will also focus on specific parts of the UCoC, such as harassment and abuses of power

Modules C - Complex cases, Appeals (UCoC - Multiple Violations, Appeals)

  • These modules are a prerequisite to joining the U4C, and are recommended for prospective U4C applicants and advanced rights holders
  • This module should cover two specific topics:
    • C1- Handling complex cases (UCoC - Multiple Violations): This will cover cross-wiki cases, long term harassment, identifying credibility of threats, effective and sensitive communication, and protecting the safety of victims and other vulnerable people
    • C2 - Handling appeals, closing cases (UCoC - Appeals): This will cover handling UCoC appeals
  • These modules will be instructor-led and tailored trainings, provided to U4C members and applicants, and community-elected functionaries who have signed the Access to Nonpublic Personal Data Policy
  • The materials for these instructor-led trainings, such as individual modules, slides, questions, etc., should be available publicly
The following sets of trainings are proposed:

Module A - Orientation (UCoC - General)

  • Help to ensure a common understanding of the UCoC and its implementation
  • Explain concisely what the UCoC is and its expected enforcement, as well as what tools are available to help report violations

Module B - Identification and Reporting (UCoC - Violations)

  • Give people the ability to identify UCoC violations, understand reporting processes and learn how to use reporting tools
  • Detail the type of violation, how to identify reportable instances in their local context, how and where to make reports, and optimal handling of cases within UCoC processes
  • Training will also focus on specific parts of the UCoC, such as harassment and abuses of power (as required)

Modules C - Complex cases, Appeals (UCoC - Multiple Violations, Appeals)

  • These modules are a prerequisite to joining the U4C, and are recommended for prospective U4C applicants and advanced rights holders
  • This module should cover two specific topics:
    • C1- Handling complex cases (UCoC - Multiple Violations): Cover cross-wiki cases, long term harassment, identifying credibility of threats, effective and sensitive communication, and protecting the safety of victims and other vulnerable people
    • C2 - Handling appeals, closing cases (UCoC - Appeals): Cover handling of UCoC appeals
  • These modules will be instructor-led and tailored trainings, provided to U4C members and applicants, and community-elected functionaries who have signed the Access to Nonpublic Personal Data Policy
  • When possible the materials for these instructor-led trainings, such as individual modules, slides, questions, etc., will be publicly available