VolunteerWiki - The go-to place for volunteer involving organisations

VolunteerWiki - The go-to place for volunteer involving organisations
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This resource has been developed by
Volunteer Edinburgh
with support from partners, to give volunteer managers access to high quality, reliable and up to date information on managing volunteers.
Whether you are just starting out
involving volunteers
or you have been managing volunteers for many years, we aim to cover a wide range of volunteer management issues and give you access to the knowledge that you need. To make life even easier we have example policies and forms which anyone is free to download and use.
Content
Involving Volunteers
Creating a Volunteer Role Description
Developing a Volunteer Policy
Recruiting Volunteers
Recruiting Trustees
Social Media and Recruitment
Selection and Screening
Volunteer Agreements
Volunteer Inductions
Volunteer Training
Maximizing the Mental Health Benefits of Volunteering
Volunteers and Extra Support Needs
Support Workers and Volunteering
Supporting Neurodiverse Volunteers
Volunteering and Employability Development
One-Off Team Volunteering
Supporting Volunteers
Young Volunteers
Insuring Volunteers
Using a Car for Volunteering
Impact Measurement in Volunteering
Equality and Diversity in Volunteering
Volunteer Expenses
Volunteer Risk Management
Volunteer Criminal Disclosures PVG Scheme
Volunteers and Criminal Records
Dynamic Model
Volunteers and Data Protection
A Sample Privacy Notice
Volunteer Exits
Volunteers and Health and Safety
Volunteering and UK State Benefits
Dealing with Volunteer Complaints
Volunteer Problem Solving Policy
Childcare for Volunteers
Involving Volunteers from Outside the UK
Involving Refugee Volunteers
When Does a Volunteer Become an Employee?
Measuring the Cost and Value of Volunteers
Defining Volunteering and Internships
Covid-19/Coronavirus resuming activities
Templates and examples
Volunteering Policy (pdf)
Volunteer Role Description (pdf)
Volunteer Agreement (doc)
Volunteer Information Form (doc)
Equalities Monitoring (doc)
Volunteer Exit Questionnaire (pdf)
Volunteer Task Description (pdf)
Volunteer Risk Assessment Checklist (doc)
Reimbursement of ‘Out of Pocket’ Expenses (HNS Scotland)
NHS Scotland Volunteering – Exploring Best Practice
Volunteer Induction Checklist (doc)
S&S form (pdf)
Health & Safety Policy (doc)
Confidentiality Policy and Agreement
Safeguarding of Children and Vulnerable Adults Policy (pdf)
Safeguarding Policy short version - Jock Tomson's (pdf)
Wellness Action Plan (WAP)(pdf)
Volunteers’ Self Appraisal - Health and Wellbeing (pdf)
Guidance for Support Staff attending with Volunteers - Gorgie City Farm (pdf)
Incident Recording Form (doc)
Additional Learning
Guide To Delivering Behaviour Change Projects In Community Settings Through Volunteers (Breast Cancer Now)
Evaluation of Volunteer Home Support Project (CHAS)
Value of Volunteering Wheel
Case Study: Evaluating the Festival City Volunteers
Emergency Volunteer Management from the Wildfires in California
Guide to Wellness Action Plans (WAPs)
Digital Communication and Community Engagement
References to
legislation
Although most good practice in involving volunteers translates the world over, throughout VolunteerWiki there are, where appropriate, references to legislation. It is important for users to note that such legislation applies to the United Kingdom and users in other territories should ensure compliance and reference to legislation applicable in their location.
Who are our
partners
The information contained within VolunteerWiki has been developed by
Volunteer Edinburgh
with support from
Volunteer Glasgow
How do I
contribute
The ambition of Volunteer Edinburgh is that VolunteerWiki builds into the “go to” place for volunteer managers to get good quality, reliable advice. For that ambition to be realised we want experienced and trusted partners to contribute.
We use a trusted partner model for contributors because we want to maintain the high quality of the information that VolunteerWiki contains. If you are an experienced volunteers manager, ideally in Scotland, then we would be very happy to hear from you.
One-off contributor
If you would like an article (that how we refer to the individual entries on the wiki) submitted then that can be simply done by emailing a word document and we will add it for you. We do reserve the right to alter the content to keep the “voice” of the consistent. However if we do suggest changes we will ask your permission before we make it live.
Regular contributor
If you would like to be a regular contributor then we can give you a log in. This will allow you to make changes to any part of the wiki. With such power comes responsibility so we will ask you to complete a simple agreement with us. Even when you make an entry with a user account it gets verified before publication. This is part of the standard programme that we are using and enables us to track changes and contributions.
If you are interested in becoming a contributor please contact
javier.tejera@volunteeredinburgh.org.uk
What happens if I
disagree
with something on the wiki?
This is very much about building a community of knowledge and inevitably there will sometimes be differing views. Rather than be prescriptive “this is how it should be done” we’d rather present alternative views and let the reader decide which is correct for them.
So, for example, one volunteer manager might think application forms are a barrier and a waste of time. Another may think they are essential for the roles they are advertising. Both viewpoints are equally valid and it is about presenting the alternate views and alternate set of circumstances where the user of the wiki can decide what is correct for them.
Of course there are times when legislation has to be followed and there is no grey area.
Help us to
improve
VolunteerWiki
If you would like to donate to us please click on the donate button below and you will be redirected to a secure PayPal window where you can make your donation.
The donations we receive will help us to cover the cost of maintaining and updating VolunteerWiki, a free and highly valuable volunteer management resource, helping organisations to improve their volunteer involvement practices.
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Content
Involving Volunteers
Creating a Volunteer Role Description
Developing a Volunteer Policy
Recruiting Volunteers
Recruiting Trustees
Social Media and Recruitment
Selection and Screening
Volunteer Agreements
Volunteer Inductions
Volunteer Training
Maximizing the Mental Health Benefits of Volunteering
Volunteers and Extra Support Needs
Support Workers and Volunteering
Supporting Neurodiverse Volunteers
Volunteering and Employability Development
One-Off Team Volunteering
Supporting Volunteers
Young Volunteers
Insuring Volunteers
Using a Car for Volunteering
Impact Measurement in Volunteering
Volunteer Expenses
Volunteer Risk Management
Volunteer Criminal Disclosures PVG Scheme
Volunteers and Criminal Records
Dynamic Model
Volunteering and Employability Development
Equality and Diversity in Volunteering
Volunteers and Data Protection
A Sample Privacy Notice
Volunteer Exits
Volunteers and Health and Safety
Volunteering and UK State Benefits
Dealing with Volunteer Complaints
Volunteer Problem Solving Policy
Childcare for Volunteers
Involving Volunteers from Outside the UK
Involving Refugee Volunteers
When Does a Volunteer Become an Employee?
Measuring the Cost and Value of Volunteers
Defining Volunteering and Internships
Covid-19/Coronavirus resuming activities
Templates and examples
Volunteering Policy (pdf)
Volunteer Role Description (pdf)
Volunteer Agreement (doc)
Volunteer Information Form (doc)
Equalities Monitoring (doc)
Volunteer Exit Questionnaire (pdf)
Volunteer Task Description (doc)
Volunteer Risk Assessment Checklist (doc)
Volunteer Induction Checklist (pdf)
AI Usage Policy (pdf)
Out of Pocket expenses guidance, NHS Scotland (pdf)
NHS Scotland Volunteering – Exploring Best Practice
S&S form example (doc)
Health & Safety Policy (doc)
Confidentiality Policy and Agreement (pdf)
Safeguarding of Children and Vulnerable Adults Policy (pdf)
Safeguarding Policy short version - Jock Tamson's (pdf)
Lone Working Policy (doc)
Wellness Action Plan (WAP) (pdf)
Volunteers’ Self Appraisal - Health and Wellbeing (pdf)
Guidance for Support Staff attending with Volunteers - Gorgie City Farm (pdf)
COVID-19 Building re-occupation checklist for volunteer organisations, Volunteering Matters (pdf)
Incident Recording Form (doc)
Additional Learning
Inclusive Volunteering (Volunteer Scotland)
The Contribution of Volunteering to Scotland’s Health & Wellbeing
Guide To Delivering Behaviour Change Projects In Community Settings Through Volunteers (Breast Cancer Now)
Evaluation of Volunteer Home Support Project (CHAS)
Value of Volunteering Wheel
Case Study: Evaluating the Festival City Volunteers
Emergency Volunteer Management from the Wildfires in California
Guide to Wellness Action Plans (WAPs)
Digital Communication and Community Engagement
Government guidance for shielded people and those in high-risk groups
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This page was last edited on 2 May 2025, at 10:04.
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