VPN: Virtual Private Network | Information Technology Systems and Services | University of Minnesota Duluth

VPN: Virtual Private Network | Information Technology Systems and Services | University of Minnesota Duluth
VPN: Virtual Private Network
[email protected]
+1 218 726 8847
TTY/TTD
1-800-627-3529
TechCenter Help Desk
Kirby Plaza 165
Duluth
MN
55812
United States
A Virtual Private Network (VPN) is a service that allows you to connect to the University's network when you are not on campus. Some applications managed by the University are limited to the University's network. To access these applications when you are off campus, you will need to use VPN.
Who Should Use VPN?
You will need to use the VPN if you are off-campus and need access to:
Active Directory (AD) file shares (P or N drive)
Restricted UMD Library resources
Private internal networks within the University
Private servers and databases used to deliver course content
Personal /~web/ sites (commonly referred to as "tilde web sites")
You will
not
need VPN to access web-based UMN resources and services, such as your University email, Google apps (docs, slides, etc.), Canvas, MyU, or Zoom.
For a comprehensive list of applications that require VPN, see
VPN Requirements for UMN Applications
(University sign-in required)
Session Restrictions
To ensure availability for all users, the following restrictions apply when initiating a new VPN connection:
Idle Timeout
– Sessions automatically disconnect after 60 minutes if no network activity is detected.
Session Timeout
– Sessions automatically disconnect after 7 days of continuous use. Logging out and back in will reset the session timer. A countdown of the remaining session time can be found on the Cisco Secure Client window.
Automatic Reconnect
– Sessions will attempt to resume after the device wakes from a suspended state (sleep mode).
Please log out of the Cisco Secure Client when you are finished using it.
Getting Started
Enroll in Duo Two-Factor Authentication
Duo security
will be required for every new login.
Since the Cisco Secure Client does not support the inline Duo Prompt to choose your authentication method, this is handled with the Duo Append Mode. Append Mode by default will send a push notification to your default device, but allows you to choose from our other supported 2FA methods including a passcode, phone call, or push to other devices.
Download the Cisco Secure Client
Users can connect to the VPN through the
Cisco Secure Client
on all operating systems.
University-owned Windows devices:
Follow the
instructions to install via Software Center
(does not require elevated rights).
University-owned macOS devices:
Install via your Self Service catalog
(does not require elevated rights).
All others:
Download and install the VPN client for your operating system using the table below.
This table lists the operating system and the corresponding link to download or install the Cisco Secure Client.
Operating System
Download / Install
Windows
Download Cisco Secure Client for Windows
Mac (macOS)
Download and Install Secure Client for Mac
Linux
Download Cisco Secure Client for Linux
Apple iOS (iPhone, iPad)
iOS Install and Connection Guide
Google Android / Chromebook
ChromeOS Install and Connection Guide
Connect to VPN
A stable internet connection is required to connect to the VPN. Please have your Duo device nearby for authentication.
Open the
Cisco Secure Client
. If the drop-down list is empty, enter
and click
Connect
To use the default authentication method, enter your Internet ID (username) and Password, then click
Ok
A Duo Security push will automatically be sent to your default Duo device.
To use any other method for authentication, please consult the table below.
The format is as follows:
[Internet ID Password],[Type]
(comma separated, no spaces)
If you have multiple devices registered, you may add a number to the end to dictate which device will be used.
This table outlines the Duo Append Mode choices, shows specific examples, and outlines the intended action.
Type
Example
To…
passcode
password,123456
Login using a passcode generated in Duo Mobile, by a token, or generated
Bypass Codes
push
password,push
password,push2
Push a login request to your device of choice.
phone
password,phone
password,phone3
Authenticate with a phone callback to your phone of choice.
In the table, 'push2' and 'phone3' send a push request to the second phone in your list of registered Duo Devices and a phone call to the third.
You will have 10 seconds to approve the login on your Duo device, after which you will be logged into VPN. With successful authentication, the Cisco Secure Client should display at the top, "Connected to http://tc-vpn-1.vpn.umn.edu/umd".
Service Catalog
Infotech.News
Mission & Goals
Procedures
Data Center Access
Data Requests
Digital Data Process for Employees Leaving UMD
Email Announcements
Lost or Stolen Device
Mass Email to UMD Students
Recommended Solutions
Rates
Staff Directory
Work for ITSS
Help
Academic Technology
Academic Technology Support Model
Academic Technology Support for Faculty
Drop-Ins
AT Appointments
Course Design Consultations
Academic Technology Support for Students
Academic Technologies and Tools
Getting Started with Canvas at UMD
Instructor Development and Events
ITSS Canvas Demos
#ThingsWorthSharing
Emerging Technology at UMD
AI at UMD
Application Development
Digital Signs
LinkedIn Portrait Photos
MediaHub Checkout
Adobe Creative Cloud Access
Reserve iMac Lab & Studios
1:Button Studio
VR at UMD
VR Apps
Computer Labs
How to Access Lab Software
Lab Software and Access Levels
Printing
Computer Maintenance
On Site Delivery & Set up Service
Secure Device Disposal
Virus and Malware Removal
Rates & Payments
Device Management
Active Directory for Windows
Requesting & Accessing Storage
Restoring Files
Installing Software
JAMF Pro for Mac
Accessing Files
Installing Software via Self Service
Mac FileVault2 Encryption
Fleet Management (iOS & Chromebook)
Hardware Purchasing Program
Accessing AD Drives Remotely
Application & OS Updates
Upgrade to Windows 11
Data Storage
Database & Server Support
Server Support & Maintenance
Managed Database Service
Email and Google Apps
Internet ID / Account
UMD Google Groups
MediaHub
Network & Wireless
Wired Ethernet Access
Wireless Access
Guest and Summer Access
Forgetting a Wireless Network
VPN: Virtual Private Network
Apple iOS Cisco Secure Client
Chromebook and Android Cisco Secure Client
Cisco Secure Client Installation Guide for unmanaged macOS Devices
Windows AnyConnect Client
Printing
Student Computer Labs - Pay Per Print
Mac - Adding a Network Printer
Network Printer Configuration
Windows - Active Directory Printing
Service Level Agreements
ITSS Service Management - Incident Response
Application Development & Support Services
Classroom and Event Support
Enterprise Systems Support Services
End User & Computer Device Support
Email Infrastructure Support Services
Hosting Services
iOS Fleet Management Service
Managed Data Storage and Secure Backup
Managed Print Services
Network Services
Reporting & Analysis Services
Third Party Application Integration & Support Services
Voice Services
Web Hosting and Content Management Support
Software
ArcGIS
JMP
MATLAB
Read&Write
Chrome: Download & Install
Mac: Download & Install
Windows: Download & Install
Windows Software Center: Install
Tools, Part 1
Tools, Part 2
Tools, Part 3
SAS
SPSS
Wolfram Mathematica
TechCenter Help Desk
Telephone and Voicemail
Avaya Phones
Avaya FAQs
Zoom Phones
Test Scoring and Evaluations
Exam Scoring
Course Evaluations
Training and Workshops
Workshops
eClasses
Accessibility 101
Accessibility 102
Web Accessibility 103
Web Accessibility 104
How an eClass Works
Characteristics of a Successful eClass Participant
Guidelines for a Successful eClass Experience
Self-Paced Training
Outside Training Vendors
Online Training Materials
Mailing List and Newsletter
Web Hosting & Content Management
Drupal Service at UMD
Personal Web Sites
Web Accessibility
Classroom Technology
Classrooms
Connecting to Classroom Displays
Interactive TVs
Large Venue Cameras
ABAH 225
ABAH 235
ABAH 245
ABAH 425
ABAH 435
ABAH 445
BohH 090
BohH 104
BohH 108
BohH 112
BohH 343
BohH 346
ChPk 122
ChPk 202
ChPk 204
Chem 150
Chem 155
Chem 200
Chem 251
CinaH 102
CinaH 106
CinaH 224
CinaH 308
CinaH 316
EduE 16
EduE 17
EduE 20
EduE 32
EduE 36
EduE 40
EduE 50
EduE 51
Engr 118
Engr 177
Engr 280
Engr 290
H 314
H 403
H 464
H 470
H 480
H 484
H 490
HH 216
HH 306
KPlz 309
KPlz 311
KPlz 312
KPlz 385
LSBE 118
LSBE 125
LSBE 129
LSBE 135
LSBE 165
LSBE 225
LSBE 229
LSBE 233
LSBE 237
LSBE 265
LSci 175
LSci 185
MWAH 177
MWAH 191
MWAH 195
MonH 070
MonH 080
MonH 203
MonH 206
MonH 208
MonH 209
MonH 239
SCC 021
SCC 120
SCiv 231
SCiv 265
SSB 115
SSB 216
SpHC 207
SpHC 208
SpHC 210
VKH 115
VKH 221
Microphones
Wireless Presentation Using Airtame