…process. This process is doubly collaborative in user-generated systems such as Wikimedia, where online help is under constant revision, positioning users as au- thors and editors of crowd-sourced documentation. If technical and professional Foreword xv communication seems more f…

…Mahiri, J. (2008). New literacies need new learning. A professional development wiki for educators." Developed for the Improving Teacher Quality Project (ITQP), a federally funded partnership between Montclair State University and East Orange School District, New Jersey. Availabl…